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Duration 14 hours
Course Outline
Introduction:
- key assumptions that facilitate effective communication and responsibility in the communication process
Communication with self:
- how it influences communication with other people
- asking better questions
- rapid changes in emotional states
Communication with other people:
- representation systems (auditory, visual, kinesthetic)
- techniques for building and maintaining rapport
- motivating and influencing through body language
- the power of suggestion, the language of persuasion, and 'hypnotic' language patterns
Requirements
A genuine desire to know and understand yourself and others.
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.