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Course Outline

This course mirrors the Team Members' curriculum (refer to the separate outline) but includes the following additions:

  • An extra module titled: Leadership vs Management, which examines:
    • The distinctions and commonalities between leadership and management; defining the qualities of effective leaders and managers
    • Various management styles
  • An additional module titled: Delivering Change, which covers:
    • Factors that determine the success or failure of change initiatives
    • Core principles of change management
    • Understanding resistance to change and recognizing instances where such resistance proves advantageous
 14 Hours

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