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Course Outline

Self-Awareness and Interpersonal Dynamics

  • Recognising that requesting attendance at a meeting is effectively imposing your priorities on others
  • Exploring the factors that drive our behaviour
  • Assessing how our actions impact others: Are they responding as expected and as required? If not, what are the underlying reasons…?

Managing the Meeting Process

  • Evaluating the necessity of a meeting: What are the alternatives, and is one of them preferable?
  • Implementing a structured process for scheduling, conducting, and preparing for meetings:
    • Drafting a meaningful agenda that covers objectives, topics, and suggested timings
    • Inviting only the essential participants
    • Conducting the meeting: Ensuring contributions are relevant (distinguishing between relevant and irrelevant inputs), staying on agenda, and adhering to time limits
    • Generating clear outputs: Focusing on action points rather than necessarily detailed minutes
    • Scheduling necessary follow-up sessions

Strategic Meeting Attendance

  • Questioning the need to attend every invited session
  • Developing criteria for deciding whether or not to participate
  • Identifying valid reasons for declining invitations
  • Understanding permissible activities during meetings regarding attendees, topics, and timings

Advanced Personal Efficiency and Time Management

  • Setting and maintaining personal and professional goals
  • Work Prioritisation
    • Determining which tasks require immediate attention
    • Ranking activities by priority
  • Managing time imposed by employees: Are staff and colleagues working for you, or are you working for them…?
  • Identifying 'Time Bandits': Other factors that steal time and strategies to mitigate them
    • Emails
    • Telephone calls
    • Unplanned interruptions
    • Displacement activities: Procrastination…
    • Other distractions…
  • Effective Delegation
  • Assertiveness: Finding compromise and learning to say “no” effectively
 7 Hours

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