AI for Business Productivity Training in Durban

Agentic AI for Business Automation is a hands-on course designed to teach participants how to design, integrate, and scale AI-driven agents for real-world business processes. The course focuses on mapping automation opportunities, integrating tools, and building practical use cases across customer service, supply chain, and marketing workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to implement AI-powered automation using no-code, low-code, and Python-based approaches.

By the end of this training, participants will be able to:

• Identify key areas where agentic AI can drive process efficiency and innovation.
• Map workflows suitable for AI agent integration.
• Implement automation through APIs and orchestration tools.
• Integrate AI models into real business scenarios with measurable impact.
• Develop governance and monitoring structures for AI-driven operations.

Format of the Course

• Interactive lectures and practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation in a sandbox automation environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Overcome Your Fear of AI and Make It Work for You is an introductory, experiential course designed to help non-technical professionals understand and embrace artificial intelligence as a practical ally in their daily work. Participants will learn what AI truly is, explore useful applications, and practice interacting effectively with AI tools for communication, organization, and creativity.

This instructor-led, live training (online or onsite) is aimed at beginner-level participants with no prior knowledge or experience with AI who wish to understand AI fundamentals, overcome hesitation or misconceptions, and learn how to use AI tools to enhance productivity, problem-solving, and innovation.

By the end of this training, participants will be able to:

• Understand what artificial intelligence is and what it is not.
• Identify and debunk common myths and fears about AI.
• Communicate effectively with AI tools by crafting clear and purposeful prompts.
• Use AI applications to support writing, organization, creativity, and decision-making.
• Adopt responsible and ethical practices when using AI tools.

Format of the Course

• Interactive presentation and discussion.
• Hands-on guided practice using AI tools.
• Group reflection and practical exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ChatGPT and Microsoft 365 Copilot are AI-powered tools designed to enhance productivity and communication through automation, intelligent content generation, and workflow optimization.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to combine the power of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance communication, and improve data-driven decision-making.

By the end of this training, participants will be able to:

• Use ChatGPT to automate drafting, summarization, and idea generation tasks.
• Apply advanced prompting techniques for higher-quality AI outputs.
• Leverage Microsoft 365 Copilot in Excel, PowerPoint, and Outlook to analyze data and streamline communication.
• Integrate Copilot into enterprise workflows for collaboration and process automation.

Format of the Course

• Interactive lecture and demonstration.
• Hands-on exercises and real-world case studies.
• Practical application in Microsoft 365 environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is a branch of computer science that enables systems to perform tasks that typically require human intelligence, such as reasoning, learning, and decision-making.

This instructor-led, live training (online or onsite) is aimed at beginner-level business and administrative professionals who wish to understand how AI supports process automation and can be applied in their daily work to improve efficiency and productivity.

By the end of this training, participants will be able to:

• Understand the basic concepts and principles of Artificial Intelligence.
• Recognize how AI is transforming business processes across departments.
• Identify opportunities to apply AI tools for task automation and decision support.
• Use practical AI-based tools to simplify daily administrative and analytical work.

Format of the Course

• Interactive lecture and discussion.
• Case studies and real-world examples.
• Hands-on exercises using accessible AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) for Corporate Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the corporate environment to boost productivity, enhance communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical corporate professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations.
• Apply AI to automate tasks and assist with communication and research.
• Create structured prompts tailored to real-world administrative tasks.
• Plan for safe, scalable adoption of AI tools within their teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of AI tools in corporate scenarios.
• Guided exercises focused on process improvement and communication.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Durban (online or onsite) is aimed at beginner-level administrative operatives who wish to have a basic understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the basics of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

Artificial Intelligence (AI) is transforming how we work — from automating repetitive tasks to enhancing collaboration and decision-making. Tools like ChatGPT and Microsoft Copilot enable teams to generate content, analyze data, and streamline communication, but they must be used with awareness of data privacy, security, and ethical guidelines.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals and managers who wish to understand AI fundamentals and apply AI tools safely and effectively in their daily operations.

By the end of this training, participants will be able to:

• Understand AI fundamentals and workplace applications.
• Use ChatGPT and Copilot to improve productivity and collaboration.
• Apply AI tools responsibly with awareness of data privacy and ethics.
• Recognize opportunities to automate repetitive tasks with AI.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises using real-world business scenarios.
• Guided practice with ChatGPT, Copilot, and automation prompts.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Durban (online or onsite) is aimed at all-level administrative professionals who wish to leverage AI tools to automate routine tasks, enhance document handling, improve presentations, and optimize workflows in the office environment.

By the end of this training, participants will be able to:

• Understand the basics of AI and how it applies to administrative roles.
• Use generative AI tools to write, summarize, and translate content.
• Automate calendar management, emails, and routine tasks.
• Design and implement an AI-assisted workflow specific to their role.

This instructor-led, live training in Durban (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in Durban (online or onsite) is aimed at intermediate-level to advanced-level developers and AI hobbyists who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.

By the end of this training, participants will be able to:

• Understand the basic concepts and capabilities of AI.
• Recognize how AI is transforming various business areas.
• Identify AI tools that can be used to enhance daily workflows.
• Integrate simple AI-powered processes to improve decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

What You Will Learn

Basic Tools and Features
Participants will get familiar with Canva’s core tools: adding and formatting text, and working with images and graphics – the foundation for clear and attractive designs.

Creating Your First Project
In a hands-on session, participants will create their first project, learning how to choose templates, adjust colors and fonts, and personalize designs with their own elements.

Advanced Design Techniques
Participants will explore advanced features to create professional and unique projects, including gradients, infographics, diagrams, and photo editing (filters, cropping, color correction).

AI in Canva
Participants will learn to leverage AI tools for automating tasks, generating graphics and text, and streamlining the design process, boosting both efficiency and quality.