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Course Outline

Introduction to Artificial Intelligence in the Corporate Landscape

  • Defining AI: Core concepts and practical applications in the workplace
  • Overview of AI types utilized in businesses, including chatbots, automation, and data analysis

Practical Applications of AI: Security, Processes, and Communication

  • Utilizing AI to enhance internal and external communication channels
  • Information security: Best practices for secure AI tool usage
  • Department-specific use cases and recommended toolsets

AI and Productivity: Tools for Work Optimization

  • Leveraging AI for document creation, summarisation, and presentation design
  • Using AI as a support system for research, organisation, and task planning
  • Integration with daily productivity suites (e.g., Google Workspace, Microsoft 365)

Fundamentals of Prompt Engineering

  • The role of prompts and their impact on AI output quality
  • Real-world examples applicable to administrative and operational roles
  • Practical exercises using platforms such as ChatGPT, Gemini, and Copilot

Best Practices and Planning for AI Adoption

  • Strategies for training teams to use AI safely and strategically
  • Establishing clear boundaries and usage policies within the organization
  • Roadmap for achieving scalable AI adoption

Summary and Conclusion

Requirements

  • Familiarity with standard corporate workflows and communication protocols
  • Basic computer literacy skills
  • A keen interest in exploring AI tools for enhancing productivity and strategic planning

Target Audience

  • Administrative personnel
  • Operations specialists
  • Team leads and internal support staff
 14 Hours

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