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 Duration 15 hours

Course Outline

AI Fundamentals for Enhanced Productivity

  • What is Generative AI?
    • A concise look at the history and development of language models
    • Gaining insight into Large Language Models (LLMs)
    • Recognizing the strengths and boundaries of tools like ChatGPT
  • Getting to know ChatGPT
    • Setting up your account and navigating the interface
    • Key ideas to grasp: temperature settings, context windows, and defining a “persona”
  • Practical Exercise: Creating your first draft using ChatGPT

The Craft of Prompt Engineering

  • Anatomy of an Effective Prompt
    • Essential elements: defining the task, context, role, output format, and tone
    • Techniques for using “ask and refine” prompting strategies
  • Advanced Prompting Strategies
    • Chain-of-Thought: Guiding the AI to reason through problems step by step
    • Few-Shot Prompting: Providing examples to sharpen results
    • Refinement loops: The secret to achieving precise outputs
  • Practical Exercise: Refining a prompt until it generates the ideal management report

Streamlining Writing and Summarization

  • Automating Email Drafting and Replies
    • Creating professional email drafts instantly
    • Automating standard and tailored responses
  • Document Summarization and Insight Extraction
    • Digesting meeting notes, articles, and lengthy documents
    • Pulling out critical points and action items from dense text
  • Practical Exercise: Using ChatGPT to summarize a document and craft a follow-up email

Microsoft 365 Copilot in Excel

  • Introduction to Excel Copilot
    • Exploring the interface and understanding its full potential
    • Crafting effective prompts for deep data analysis
  • Data Analysis and Visualization
    • Instructing Copilot to interpret large datasets
    • Auto-generating charts, pivot tables, and visual summaries
  • Forecasting and Reporting
    • Leveraging Copilot to build forecasts from historical trends
    • Drafting reports directly from spreadsheet data
  • Practical Exercise: Analyzing a sales dataset, generating a forecast, and visualizing results with Copilot

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Building presentation frameworks from Word docs or text notes
    • Enhancing slides with design tips, relevant imagery, and content restructuring
    • Practical Exercise: Building a complete project presentation using Copilot
  • Copilot in Outlook
    • Drafting and simplifying professional emails
    • Inbox management: Summarizing long threads and highlighting priority messages
    • Practical Exercise: Having Copilot summarize an email thread and draft a concise response

Integration and Complex Workflows

  • AI Agent Workflows in Enterprise Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric
    • Automating routine tasks and business operations
  • Information Management and Security
    • Ethical use and privacy considerations when employing AI
    • Best practices for managing sensitive information
  • Practical Exercise: Designing a basic team workflow automation using Copilot in SharePoint
  • Wrap-up and Q&A: Discussing the future of AI in the workplace and resources for ongoing learning

Requirements

  • Familiarity with core Microsoft 365 applications
  • Experience in standard office productivity and management tasks
  • No previous experience with AI tools is necessary

Target Audience

  • Office professionals focused on efficiency
  • Project managers and administrative coordinators
  • Teams looking to integrate AI into their daily operations

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