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Course Outline
Day 1: Introduction to ISO 9001 and starting the QMS implementation
- Course objectives and structure
- Overview of ISO, management systems, and the ISO 9000 family
- Foundations of quality and QMS based on ISO 9001
- Initiating the QMS implementation process
- Leadership and commitment
- Quality policy
- Roles, responsibilities, and authorities
Day 2: Developing a QMS implementation plan
- Understanding the organizational context
- Defining the QMS scope
- Addressing risks and opportunities
- Setting quality objectives
- Change management
- Resource allocation
- Competence and capability
Day 3: Implementing the QMS
- Building awareness and effective communication
- Managing documented information
- Defining requirements for products and services
- Design and development of products and services
- Managing outsourced processes
- Production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and audit preparation
- Conducting internal audits
- Performing management reviews
- Handling nonconformities and corrective actions
- Drafting continual improvement strategies
- Preparing for the certification audit
- Course wrap-up
Day 5: Certification Exam
Requirements
A basic grasp of ISO 9001 and a solid understanding of implementation principles are required.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.