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 Duration 14 hours

Course Outline

Learning objectives

  • Grasp the components and functioning of a Quality Management System, including its key processes
  • Recognize the relationship between ISO 9001 and other relevant standards or regulatory frameworks
  • Master the strategies, methods, and techniques employed for the implementation and maintenance of a QMS

Educational approach

  • Instruction is delivered through lectures enriched with practical questions and illustrative examples
  • Hands-on exercises involve working through examples and engaging in discussions
  • Assessment via practice tests designed to mirror the Certification Exam format
  • Day 1: Overview of quality concepts, QMS fundamentals, and ISO 9001 clauses 4–6
  • Day 2: Coverage of ISO 9001 clauses 7–10 and the certification examination

The examination satisfies all requirements set by the PECB Examination and Certificate Programme. It evaluates the following areas of competence:

Domain 1: Core concepts and principles of quality management and QMS as defined by ISO 9001

Domain 2: ISO 9001 specific requirements for a quality management system — covering clauses 4 to 10

Requirements

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