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Course Outline

Module 1: ISO 9001 – Interpreting the Standard

  • Introduction to Quality Management Principles
  • Overview of the structure and clauses of ISO 9001
  • Essential terminology and definitions
  • The process approach and risk-based thinking
  • In-depth analysis of ISO 9001:2015 requirements
  • Applying requirements to actual business scenarios
  • Guidance on documentation and implementation

Module 2: ISO 9001 – Internal Auditor Training

  • Defining the role and responsibilities of an internal auditor
  • Audit planning and preparatory steps
  • Managing opening and closing meetings
  • Interviewing techniques and gathering evidence
  • Classifying and reporting nonconformities
  • Drafting clear and effective audit reports
  • Tracking corrective actions
  • Practical audit simulations based on case studies

Module 3: ISO 27001 – Interpreting the Standard

  • Core fundamentals of Information Security Management Systems (ISMS)
  • Key concepts and principles underlying ISO 27001
  • A detailed review of ISO 27001:2022 clauses and Annex A controls
  • Risk assessment and treatment methodologies
  • Statement of Applicability (SoA) and documentation needs
  • Overcoming implementation challenges and adopting best practices

Module 4: ISO 27001 – Internal Auditor Training

  • Techniques for auditing information security controls
  • Planning and executing internal ISMS audits
  • Gathering evidence within digital environments
  • Reporting nonconformities related to information security
  • Managing follow-up and continual improvement cycles
  • Role-playing audits using realistic ISMS scenarios

Summary and Future Steps

Requirements

  • A foundational understanding of standard business processes.
  • Awareness of quality management or information security concepts.
  • An interest in compliance, auditing, or management systems.

Intended Audience

  • Quality assurance specialists.
  • Information security managers.
  • Internal auditors and compliance officers.
 21 Hours

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