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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing between a programme and a project, and the value of programme management.
  • Core MSP principles and the concept of transformational flow.
  • Overview of the programme lifecycle: identifying, defining, and managing benefits.

Programme Governance and Organisation

  • Programme structure, roles, and responsibilities (including SRO, Programme Manager, and Board).
  • Establishing a Programme Management Office (PgMO).
  • Defining decision-making processes, reporting lines, and escalation paths.

Vision, Blueprint, and Benefits Management

  • Defining the vision and strategic outcomes.
  • Designing the blueprint and target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Programme Planning and Delivery Approach

  • Creating a comprehensive programme plan and delivery roadmap.
  • Integrating workstreams and projects, including dependencies and sequencing.
  • Addressing scheduling, resource planning, and capacity considerations.

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and developing engagement strategies.
  • Planning communications and change readiness activities.
  • Managing resistance and securing sponsor commitment.

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues.
  • Defining assurance roles, internal and external assurance, and audit readiness.
  • Developing contingency plans and decision support mechanisms.

Financials, Benefits Realisation, and Value Management

  • Developing business cases and financial governance frameworks.
  • Tracking benefits, measuring outcomes, and calculating ROI.
  • Implementing cost control, forecasting, and rebaseline practices.

Quality, Configuration, and Change Control

  • Applying quality management approaches to programmes.
  • Managing configuration and change control across projects.
  • Utilising standards, templates, and knowledge management for repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Executing closure activities: benefits review, lessons learned, and documentation.
  • Embedding outcomes into business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map.
  • Group presentations with peer and instructor feedback.
  • Formulating an action plan for applying MSP practices within the participants' organisation.

Summary and Next Steps

Requirements

  • A solid understanding of project management fundamentals.
  • Experience working in or supporting project or programme environments.
  • Familiarity with organisational change concepts.

Audience

  • Programme managers and aspiring programme managers.
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
  • Programme office staff, change managers, and delivery leads.

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