Design Thinking Training Course
Overview:
There are Five stages in the Design Thinking (DT) process (empathize, define the problem, ideate, prototype, test).
In an increasingly complex world, we deal with problems that may need special approaches. Design Thinking helps deal with complex problems. Mastering design-thinking helps to deal with complex problems effectively, communicate better, persuade efficiently, improve business results and enhances organizational and personal behavior and performance.
- How DT works: learn from people and problem, find patterns, design model (model drift), test the model, evaluate the model and re-engineer.
- Relationship between DT, innovation and entrepreneurship.
- DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation.
- Application of DT: design mindset, disruptive innovation, iterative approach, agile estimation technique, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technology savvy, forward thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, conflict resolution.
Objectives:
- To understand the fundamentals and nuances of DT
- To explore key concepts, factors, theories, types, and models in DT
- To experiment, experience and practice DT
Delivery:
This is a 1 day (4 hours) training course and consists of:
- lectures (40% - presentation of theories, concepts, models, and interactions),
- group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
- individual activities (15% - writing, designing and peer discussion)
- and others (15% - videos, reading).
Note: due to the nature of this course there is a minimum group size of 3
Course Outline
Session 1: Introduction to Design Thinking (60mins)
Session 2: Key concepts, theories, types and models in DT (60mins)
Session 3: Apply DT in daily work (60 mins)
Session 4: Impact (60 mins)
Requirements
There are no specific requirements needed to attend this course.
Need help picking the right course?
Design Thinking Training Course - Booking
Design Thinking Training Course - Enquiry
Design Thinking - Consultancy Enquiry
Testimonials (2)
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Upcoming Courses
Related Courses
Workshop: Boost your productivity with this new method!
7 HoursThis 1-1 live training (online) in South Africa is aimed at everyone who wish to get more structure and productivity in their job.
By the end of this training, participants will be able to:
- Get more in life.
- Control their time.
- Get their focus back.
- Plan their week effectively.
- Know how to deal with stress.
Meditation 101: Mindfulness Meditation
14 HoursThis instructor-led, live training in South Africa (online or onsite) is aimed at organizational teams who wish to apply mindfulness meditation to achieve personal and professional development and improvement.
By the end of this training, participants will be able to:
- Understand the basics of meditation and mindfulness practice.
- Reduce stress and increase clarity, calm, contentment, and compassion.
- Focus mind and better connect with others.
- Cultivate mindful awareness in the present moment.
- Manage mental and physical pain.
- Lead a healthier and happier life.
Mindfulness Workshop
14 HoursThis instructor-led, live workshop in South Africa (online or onsite) is aimed at people who wish to study mindfulness to achieve intense personal and professional development and improvement.
By the end of this training, participants will be able to:
- Understand the principles of mindfulness.
- Cultivate positive mental health.
- Grow in self-awareness, self-discipline, social-awareness and social effectiveness.
- Make wise decisions in times of stress or crisis.
- Lead a happier and healthier life.
Mindfulness Workshop: Mastering Assertive Communication and Active Listening
14 HoursThis instructor-led, live training in South Africa (online or onsite) is aimed at beginner-level professionals who wish to have a toolkit of mindfulness and communication strategies to navigate diverse communication challenges and build stronger, more positive relationships.
By the end of this training, participants will be able to:
- Learn and practice mindfulness techniques to enhance self-awareness, emotional regulation, and stress management.
- Understand the principles of assertive communication and develop the ability to express oneself confidently and respectfully.
- Apply mindfulness and communication skills in various real-life contexts, both personal and professional.
Stress Management and Prevention
7 HoursA one day course on Stress Managment and Prevention
Hosting Online Meetings
7 HoursThis instructor-led, live training in South Africa (online or onsite) is aimed at trainers, consultants, leaders, and communicators in any field who wish to efficiently and effectively facilitate web conferences using different virtual platforms.
By the end of this training, participants will be able to:
- Learn how to facilitate online meetings for remote participants effectively.
- Create a safe and engaging virtual environment for web conferences by setting the right tone and mindset.
- Manage online meetings more efficiently by choosing a suitable platform and getting comfortable with the technology.
- Keep participants engaged by stimulating online conversations.
- Build deeper connections with participants and other practitioners to learn collectively and gain valuable insights.
Meeting Management
14 HoursThis workshop is a practical program implementing the principles of coordinating business meetings. Adult learning methodology of learning is used in this program. It is facilitated with interactive exercises and powerful presentations.
Managing Remote Teams
7 HoursThis instructor-led, live training in South Africa (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.
By the end of this training, participants will be able to:
- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
Personal Efficiency and Managing Meetings
7 HoursAudience
Managers, Team Leaders and staff members who feel that:
- They are attending too many meetings
- Their time is being “stolen” by other people
- They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
- Follow the standard processes for calling, managing and preparing the output of meetings
- Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…
MBTI Personality Types
14 HoursThis instructor-led, live training in South Africa (online or onsite) is aimed at HR managers, business teams, and individuals of an organization who wish to work through their diversity and attain efficacy on a personal and professional level.
By the end of this training, participants will be able to:
- Understand the basic psychological concepts behind the MBTI Instrument.
- Perceive their own personality type and its impact on the workplace.
- Manage personality weaknesses and foreground strengths.
- Identify other MBTI personality types in the workplace and collaborate accordingly.
- Manage differences between teammates and build better connections.
Self Time Management
14 HoursThis instructor-led, live training in South Africa (online or onsite) is aimed at individuals of all levels who wish to learn and apply the principles and techniques of self time management.
By the end of this training, participants will be able to:
- Identify and overcome the main barriers and challenges to effective self time management.
- Set SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals and align them with their values and vision.
- Prioritize and schedule their tasks and activities using various tools and methods such as the Pareto principle, the ABC analysis, the Eisenhower matrix, and the Parkinson's law.
- Monitor and track their time usage and identify and eliminate their time wasters and distractions.
- Delegate and assign tasks appropriately and communicate clearly and assertively with others.
- Manage their emotions and stress levels in times of uncertainty and pressure.
Analytical & Critical Thinking
14 HoursThe 2-days workshop attempts to equip technical and administrative professionals with the analytical and creative thinking competencies. In general, participants will sharpen their left-brain and right-brain thinking skills, and learn to apply them in various work related situations. Participants will many be familiarized with many proven techniques and tools that could be used to analyze, correlate, justify, and conclude information.
Coping With Job Burnout Syndrome, Stress and Difficult Emotions
14 HoursCourse has been prepared as an interactive one. The participants activity takes over 80% of course time. Each session goes according to a similar dynamic, based on a method taking upon consideration Kolb’s cycle of learning: exercise opening for a new habit (consciousness building); short lectures about the techniques (knowledge) and new techniques to practice (skills and experience). After each session is completed, the participants will receive all the info related to the session.
There are short lectures concluding practical issues and explaining the basic psychological mechanisms realted with participants' work experience.