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Course Outline
Introduction to ChatGPT and Core Fundamentals
- Understanding what ChatGPT is and how it functions
- Available versions: Free, Plus, and Enterprise
- Use cases relevant to administrative assistants
- Privacy considerations, ethics, and best practices
- Guided practice: Creating an account, configuring the environment, and testing useful commands
Professional Writing with ChatGPT
- Drafting formal and informal emails
- Creating memos, circulars, and internal communications
- Refining and improving existing texts
- Guided practice: Drafting three types of administrative documents using ChatGPT
Support in Organisation and Planning
- Generating agendas, calendars, and task tracking tools
- Utilising prompts for weekly planning and to-do lists
- Meeting support: summaries, reminders, and follow-ups
- Guided practice: Creating a weekly agenda and automating daily tasks
Creation and Analysis of Administrative Content
- Writing meeting minutes, reports, and executive summaries
- Extracting key information from extensive texts
- Converting documents into various formats
- Guided practice: Uploading a long text and generating an executive summary with key points
ChatGPT for Presentations and Visual Reports
- Developing scripts or outlines for PowerPoint presentations
- Integration with tools such as Canva, PowerPoint, and Notion
- Using DALL·E to create corporate or illustrative images
- Guided practice: Designing the base content for an office presentation
Task Automation with ChatGPT and Add-ons
- Leveraging advanced features (plug-ins and web browsing, if available)
- Introduction to automated workflows using Zapier and Google Workspace
- Integration with spreadsheets and email
- Guided practice: Automating a simple workflow – email and spreadsheet
Designing Administrative Solutions with ChatGPT
- Real-life use cases of ChatGPT in office settings
- Prompt engineering techniques for optimal outcomes
- Final project: Designing a specialised assistant for your specific role
- Final practice: Creating a set of personalised prompts for your position
Summary and Next Steps
Requirements
- Experience with routine office tasks
- Interest in digital productivity tools
Audience
- Administrative assistants
- Office coordinators and support staff
- Any individual in an administrative capacity seeking to improve efficiency through AI tools
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
