Course Outline
Introduction to Microsoft 365: Teams, OneDrive, Planner & Copilot
- Platform overview and licensing implications
- Defining roles and responsibilities for administrators and end-users
- Fundamentals of governance, compliance, and data residency
Microsoft Teams: Collaboration and Meetings
- Establishing teams and channels, along with membership management
- Setting up meetings, handling recordings, and utilizing live collaboration features
- Best practices for organizing channels and sharing files
Microsoft Teams: Advanced Management and Governance
- Configuring Teams policies and controlling external access
- Managing retention, eDiscovery, and audit logging for Teams content
- Integrating with third-party apps, bots, and connectors
OneDrive for Business: Personal Storage and Sharing
- Managing syncing, selective sync, and cross-device access
- Controlling file sharing permissions and secure external sharing
- Managing version history, restoring files, and monitoring storage quotas
Planner: Task Management for Teams
- Creating plans, organizing buckets, and assigning tasks
- Tracking progress, applying labels, and managing due dates
- Integrating Planner with Teams and Outlook
Microsoft Copilot: Practical Use Cases and Controls
- Using Copilot to draft emails, documents, and meeting summaries
- Developing prompting strategies and verifying AI outputs for accuracy
- Understanding privacy, data handling, and administrative controls for Copilot
Integrations and Automation
- Connecting Planner, Teams, and OneDrive with Power Automate
- Automating approvals, notifications, and file workflows
- Leveraging connectors and templates for standard business processes
Security, Compliance, and Admin Best Practices
- Configuring conditional access and MFA for Microsoft 365
- Implementing data loss prevention, sensitivity labels, and information protection
- Auditing, reporting, and monitoring user activity
User Adoption, Training, and Change Management
- Designing role-based training and quick-reference guides
- Measuring adoption success and gathering user feedback
- Developing internal champions and sustainability plans
Summary and Next Steps
Requirements
- A clear understanding of organizational collaboration requirements
- Practical experience with email and fundamental productivity applications
- Familiarity with corporate IT policies and information governance standards
Target Audience
- Office professionals and team leads aiming to enhance collaborative efforts
- IT support staff and administrators responsible for managing Microsoft 365 services
- HR or training coordinators focused on facilitating user adoption
Testimonials (3)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
Everything, is a new platform for me and everything was interesting.
Sergiu
Course - AZ-104T00-A: Microsoft Azure Administrator
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
