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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable architectures with SharePoint and Teams
- Utilizing metadata, versioning, and document libraries
Constructing and Connecting SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and cross-site navigation structures
Designing Dynamic Dashboards with Power BI
- Merging SharePoint and Microsoft Lists data into Power BI
- Creating real-time dashboards to monitor knowledge assets
- Formulating KPIs and visual reports for data-driven insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publication processes
- Incorporating Teams notifications and adaptive cards
- Constructing multi-step flows for document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Establishing governance models, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Examining key knowledge system design principles
- Promoting consistency and discoverability across content
- Driving user adoption and engagement through UX design
Requirements
- Proficiency in Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Background experience in knowledge management or content strategy
Target Audience
- Knowledge managers establishing structured information repositories
- Content strategists creating interconnected knowledge systems
- IT specialists overseeing organizational knowledge within Microsoft 365
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
