Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: Origins and evolution
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Recognizing types of waste (muda) in service industries
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) analysis
- Prioritization frameworks: MoSCoW, WSJF, and the Effort-Impact Matrix
- A3 Project Thinking: Structure and practical application
- Comparative overview: Lean vs Agile vs Six Sigma
3. Lean Kanban Systems (4 hours)
- Key elements and fundamentals of the Kanban system
- Effective board management strategies
- Managing Pull systems and Work In Progress (WIP) limits
- Key flow indicators: Lead Time, Cycle Time, and Takt Time
4. Lean Process Improvement (4 hours)
- VSM (Value Stream Mapping) techniques
- Identifying and addressing waste in banking processes
- KAIKAKU strategies
5. Advanced Lean Tools (2 hours)
- GEMBA walk methodology
- KAIZEN for continuous improvement
- Root cause analysis: Ishikawa diagrams and the 5 Whys
- POKA-YOKE (error-proofing)
Course Summary and Future Actions
Requirements
- Foundational knowledge of project management concepts
- Practical experience with business or banking process workflows
- Basic familiarity with Agile or Lean methodologies
Target Audience
- Process managers and analysts
- Project managers within banking and financial services
- Professionals responsible for requirements gathering and continuous process improvement
16 Hours
Testimonials (3)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
Friendly, plenty of breaks to think about what we have learnt and lovely guy.