Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 16 hours
Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Its origins and evolution
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Understanding various forms of waste (muda) in service industries
2. Applying Lean to Requirements and Project Management (4 hours)
- Capturing the Voice of the Customer (VOC)
- Utilizing prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix
- A3 Project Thinking: Structure and practical application
- A comparative overview of Lean, Agile, and Six Sigma
3. Lean Kanban (4 hours)
- Core components and fundamentals of the Kanban system
- Effective board management techniques
- Managing Pull systems and Work In Progress (WIP) limits
- Tracking flow through key indicators: Lead Time, Cycle Time, and Takt Time
4. Lean in Business Processes (4 hours)
- Value Stream Mapping (VSM)
- Pinpointing inefficiencies in banking processes
- Kaiku: A holistic approach to problem-solving
5. Additional Lean Methodologies (2 hours)
- GEMBA walks
- KAIZEN for continuous improvement
- Identifying root causes using Ishikawa diagrams and the 5 Whys
- POKA-YOKE: Error-proofing techniques
Conclusion and Future Actions
Requirements
- A solid grasp of fundamental project management principles
- Practical experience with process workflows within a corporate or banking setting
- Basic familiarity with Agile or Lean concepts
Target Audience
- Process managers and analysts
- Project managers operating within banking and financial services
- Professionals responsible for requirements definition and continuous process improvement
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
I really enjoyed the mix of practical with theory. The trainer was also exteremly knowledgable and answered all our questions perfectly
