Agile Business Analysis Training Course

Tailored for seasoned Business Analysts, Product Owners, and User Researchers, this workshop focuses on mastering advanced methodologies that generate tangible business value. Through practical exercises and real-world tools, participants will acquire the skills to decipher complex data, streamline processes, engage stakeholders effectively, and convert strategic goals into actionable outcomes using OKRs. By the conclusion, attendees will possess a robust toolkit designed to enhance their impact and deliver quantifiable results.

The training "Scrum for the Advanced Scrum Master + PSM II Preparation" is aimed at experienced Scrum Masters who wish to broaden their competencies, gain a deeper understanding of how Scrum operates, and become authentic leaders within an agile approach. The course covers interpretation of the Scrum Guide in line with Scrum.org’s vision, which is crucial in the context of the PSM II examination. Participants gain practical knowledge concerning holistic application, the empirical approach, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II examination, which is based on the latest version of the Scrum Guide.

This course has been designed for test managers, quality assurance professionals, testers, software developers, project managers, and senior management. It provides a comprehensive explanation of how Agile project management frameworks, particularly SCRUM, address testing activities.

Upon completion of the course, delegates will have designed and executed a test plan for a sample application (which can be an actual client application, if available).

This two-day course offers a concise introduction to Agile software testing. It covers foundational testing concepts within the context of Agile (Scrum) development, utilizing Crispin & Gregory’s Agile Testing Quadrants model as a framework to explore contemporary Agile testing principles and practices.

Intended Audience

This course is designed for development teams looking to enhance their testing practices within an Agile environment.

It is also suitable for individuals considering testing as a specific career path and serves as a suitable prerequisite for the iSQI Certified Agile Tester course.

The training course for Certified Scrum Master focuses on giving you a better grasp of Scrum methodology and implementation. This program on CSM training will help you be known as a certified ScrumMaster, as awarded by the Scrum Alliance to professionals worldwide who've acquired the CSM training and successfully cleared the exam.

This instructor-led live training in South Africa (available online or on-site) is designed for beginner to intermediate-level professionals who aim to deepen their understanding of Scrum and successfully pass the Certified Scrum Master (CSM) certification exam.

By the end of this training, participants will be able to:

• Master the fundamentals and concepts of Scrum.
• Gain core competencies to handle internal and external distractions in project development.
• Master the ins and outs of all Scrum ceremonies.
• Gain proficiency in executing Scrum.
• Take the Certified Scrum Master (CSM) Certification Exam with confidence.

The Certified Scrum Product Owner programme provides comprehensive insight into the various elements that guide effective product ownership. It covers the management and prioritisation of business value alongside industry best practices. With the support of the CSPO course, organisations can scale Scrum projects effectively through proper preparation.

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance industry.

This instructor-led live training (available online or onsite) is designed for intermediate-level insurance professionals who wish to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernise insurance offerings and operations.

By the end of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organisations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) stands as a critical discipline within software and systems development, centred on identifying, documenting, and managing the needs and constraints of stakeholders to guarantee project success.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals keen to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completion of this training, participants will be able to:

• Understand and apply the key concepts and terminology defined by the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Use Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

JIRA Software is a potent tool for Project Management, yet participants often become so fixated on the tool itself that they neglect the underlying methodology.

This instructor-led, live training introduces participants to the synergistic power of Jira and Confluence, demonstrating how they work together to achieve the singular goal of helping teams deliver their products or projects successfully. Attendees will learn how to leverage these tools effectively to enhance efficiency in managing User Requirements, Testing, and Communication, all centralised in one place.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning, and dependencies. It also explores Jira/Confluence linkage, reporting, critical fields, custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues with efficiency
• Build the necessary screens to handle specific issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports essential for the team and management

The Professional Scrum Master™ II (PSM II) course is a 2-day Advanced Scrum Master course designed to support experienced Scrum Masters in their professional journeys. This course is a combination of instruction and facilitated exercises looking at the challenges that Scrum Masters face and how the principles and values of Scrum help them to deal with those situations.

The PSPO II certification by Scrum.org represents an advanced-level course dedicated to professional product ownership within complex environments.

This instructor-led live training, available either online or onsite, is designed for experienced Product Owners, product managers, and Agile leaders who aim to maximise product value and excel in contemporary product management practices.

Upon completion of this training, participants will be equipped to:

• Grasp advanced Product Owner stances and effectively apply them in real-world scenarios.
• Utilise stakeholder management and product strategy to maximise value.
• Implement evidence-based management (EBM) to drive outcome-focused product delivery.
• Prepare comprehensively for the PSPO II assessment.

Course Format

• Interactive lectures and group discussions.
• Case studies and scenario-based exercises.
• Hands-on group activities and role plays.

Course Customization Options

• For tailored training requests, please contact us to arrange.

This instructor-led, live training in South Africa (online or onsite) is designed for individuals who wish to understand requirements analysis and execute it efficiently and accurately by employing analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This two-day course is designed to help teams that are part of an Agile Release Train (ART) operate effectively within an Agile environment by applying frameworks such as Scrum, Kanban, and XP. Participants will learn how to function as Agile Teams, create and manage their backlogs, and successfully plan and execute iterations. The course also emphasizes understanding the team’s role within the ART and how to collaborate, plan, execute, and continuously improve alongside other teams.

The training prepares teams to participate in a Program Increment (PI), covering both Team-level and Program-level events, with a particular focus on upcoming PI planning sessions. Completion of the course also prepares participants for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organization.
• Understand their team’s role within the Agile Release Train and how it contributes to overall objectives.
• Recognize other teams within the train, including their roles and interdependencies.
• Plan and execute iterations effectively.
• Demonstrate delivered value and continuously improve processes.
• Participate in and contribute to Program Increment planning.
• Collaborate and integrate work with other teams within the Agile Release Train.

This instructor-led, live training in South Africa (online or onsite) is aimed at professionals with no prior agile experience who wish to use Scrum and Kanban to organise work more effectively, improve team collaboration, and deliver results with greater transparency.