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 Duration 7 hours

Course Outline

Course Introduction and Learning Goals

  • Welcome address, overview of objectives, and agenda
  • Connecting leadership principles to the company’s mission and strategic targets
  • Setting participant expectations and conducting an initial self-assessment

The Basics of Situational Leadership

  • An overview of leadership styles most effective for field teams
  • Assessing the competence and commitment levels of your team
  • Choosing the appropriate leadership approach for specific tasks

Effective Communication on the Jobsite

  • Methods for delivering clear, concise briefings and instructions
  • Practising active listening and confirming understanding
  • Conveying technical and safety information effectively under time pressure

Assertive Decision-Making and Problem Solving

  • Applying structured decision-making processes to field-based issues
  • Performing rapid root-cause analysis and implementing corrective actions
  • Striking a balance between speed, safety, and quality in decisions

Motivation, Recognition, and Positive Feedback

  • Identifying practical motivators for technical tradespeople
  • Providing constructive feedback and on-the-spot recognition
  • Designing short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Establishing clear expectations and measurable goals
  • Monitoring progress, KPIs, and conducting quick performance checks
  • Coaching for skill enhancement and fostering accountability

Planning, Resource Coordination, and Time Management

  • Prioritising tasks and managing daily schedules effectively
  • Coordinating materials, tools, and subcontractor activities
  • Developing contingency plans for delays and site disruptions

Health, Safety Leadership and Compliance

  • The leader’s role in promoting safety-first behaviours
  • Conducting effective safety briefings and job hazard analyses
  • Handling incidents, reporting procedures, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Managing interpersonal conflicts and navigating difficult conversations
  • Fostering collaboration within multi-skill teams
  • Encouraging inclusive behaviours and maintaining respectful communication

Practical Workshop: Scenario-Based Roleplays

  • Facilitated role-playing exercises that reflect common site challenges
  • Receiving peer and trainer feedback using established coaching frameworks
  • Refining leadership approaches and drafting individual action plans

Implementation Planning and Measurement

  • Creating a 30-60-90 day leadership action plan
  • Selecting simple productivity and safety metrics for monitoring
  • Preparing a handoff to HR or senior management for ongoing follow-up

Summary and Next Steps

Requirements

  • A foundational understanding of electrical installation work and site operations
  • Experience in supervising or collaborating within technical teams
  • Familiarity with workplace health and safety principles

Intended Audience

  • Team leaders and foremen involved in electrical installation
  • Site supervisors and project managers
  • HR or training coordinators overseeing field teams

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