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 Duration 8 hours

Course Outline

Module 1 – Fundamentals of Generative AI and Prompt Engineering

  • Core concepts and operational mechanisms of generative AI
  • The definition of prompt engineering and its critical importance
  • Structuring an effective prompt
  • Distinguishing between simple and advanced prompts

Module 2 – Prompt Creation and Application by Area of Work

  • Administrative:
    • Drafting documents, reports, and formal opinions
    • Standardizing internal and external communications
  • Relationship Management:
    • Enhancing communication with clients, partners, and internal stakeholders
    • Generating quick, clear, and personalized responses
  • Analytical:
    • Supporting decision-making through data analysis and simulated scenarios
    • Deriving insights from complex reports
  • Automation:
    • Organizing and streamlining repetitive tasks
    • Building automated workflows using chained prompts
  • Specialized:
    • Generating content across legal, commercial, technical, and analytical domains

Module 3 – Best Practices and Limitations

  • Adjusting and refining prompts for optimal output
  • Mitigating generic or inaccurate responses
  • Identifying AI biases and inherent limitations

Module 4 – Ethics, Privacy, and Responsibility

  • Ensuring safe and responsible AI use within a corporate context
  • Managing sensitive data and confidential information
  • Adhering to internal guidelines and compliance standards

Summary and Next Steps

Requirements

  • A solid understanding of workplace processes
  • Proficiency with digital communication tools
  • Basic familiarity with data-driven decision-making

Audience

  • Corporate professionals
  • Team leaders
  • Administrative and analytical staff

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