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Course Outline
Introduction to ChatGPT and AI Fundamentals
- Understanding artificial intelligence and natural language processing
- Capabilities and limitations of ChatGPT
- Accessing ChatGPT: free versus subscription plans
Using ChatGPT for Report Summarisation
- Methods for summarising large documents
- Extractive versus abstractive summarisation techniques
- Practical exercise: summarising meeting reports and policy documents
Using ChatGPT for Brief Preparation
- Generating executive summaries
- Structuring concise and professional briefs
- Practical exercise: creating a one-page brief from a detailed report
Using ChatGPT for Administrative Communication
- Drafting professional emails and memos
- Optimising tone, clarity, and conciseness
- Practical exercise: rewriting administrative correspondence
Task Optimisation with ChatGPT
- Automating repetitive text tasks (e.g., reminders, follow-ups)
- Creating templates for common administrative requirements
- Practical exercise: building reusable prompts for daily tasks
Productivity Enhancement Techniques
- Time-saving strategies using ChatGPT
- Organising and prioritising tasks with AI assistance
- Practical exercise: setting up AI-assisted workflows
Integrating ChatGPT into Office Workflows
- Using ChatGPT with office tools (Word, Excel, Email)
- Best practices for accuracy and reliability
- Practical exercise: streamlining daily administrative tasks with AI support
Summary and Next Steps
Requirements
- A grasp of basic computer skills
- Experience with word processing applications
- Familiarity with email and online collaboration tools
Audience
- Administrative staff
- Office assistants
- Professionals seeking AI tools to enhance productivity
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.