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Duration 14 hours
Course Outline
Module 1: AI Foundations in Contemporary Workplaces
- Introduction to Large Language Models (LLMs) and their application in administrative roles
- Core principles of prompt engineering for productivity-focused tasks
- Considering ethics and data privacy in workplace AI utilisation
- Familiarising with the ChatGPT interface and its primary features
Module 2: Information Management and Synthesis
- Condensing long documents, reports, and articles into cohesive summaries
- Compiling meeting minutes from spoken transcripts
- Utilising ChatGPT for structured data organisation and information categorisation
- Identifying critical insights and conducting sentiment analysis on text content
Module 3: AI-Enhanced Communication and Writing
- Streamlining email interactions, including standard replies, follow-ups, and invitations
- Drafting formal correspondence, internal memos, and official communications
- Structuring presentations and speeches effectively
- Refining grammar and tone to meet professional communication standards
Module 4: Strategic Planning and Task Automation
- Project planning: Formulating action plans, timelines, and task distributions
- Agenda management: Setting up calendars and automated meeting reminders
- Generating and prioritising task lists for optimal workflow
- Automating repetitive processes such as email triage, recurring report creation, and document handling
- Applying AI capabilities for problem-solving and informed decision-making
Module 5: Applied Workshops and Practice
- Workshop: Constructing a complete project plan from the ground up using ChatGPT
- Exercise: Synthesising a financial report and drafting an accompanying executive email
- Simulation: Orchestrating a meeting session and documenting the official minutes
- Designing personalised templates for daily operational use
Conclusion and Recommended Next Steps
Requirements
- No prior expertise in artificial intelligence is necessary
- A foundational understanding of administrative tasks and information management is beneficial
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to elevate productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
