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Course Outline

Introduction to Process Mining

  • Overview of process mining
  • Importance of data-driven process optimization
  • Use cases and benefits across industries

Getting Started with Celonis

  • Introduction to the Celonis platform
  • Navigating the Celonis interface
  • Overview of Celonis components: event logs, processes, dashboards

Data Integration and Preparation

  • Understanding event logs and data requirements
  • Connecting data sources to Celonis
  • Data transformation and cleaning techniques

Process Discovery and Visualization

  • Creating and analyzing process models
  • Process visualization using the Celonis Model Viewer
  • Identifying process variants and inefficiencies

Process Analysis and KPIs

  • Setting Key Performance Indicators (KPIs) in Celonis
  • Root cause analysis of process inefficiencies
  • Creating benchmarks and thresholds for monitoring

Action Engine and Process Automation

  • Introduction to Celonis Action Engine
  • Automating tasks and workflows
  • Integrating Celonis with external applications (ERP, CRM)

Building Custom Dashboards and Reports

  • Customizing dashboards for different stakeholders
  • Creating and sharing reports
  • Real-time monitoring and alerts configuration

Best Practices and Use Cases

  • Real-world examples of Celonis-driven optimization
  • Best practices for sustainable process improvement
  • Q&A and wrap-up discussion

Summary and Next Steps

Requirements

  • Basic understanding of business processes
  • Familiarity with process flows, business operations, or workflows

Audience

  • Business analysts
  • Process owners and managers
  • IT professionals
 14 Hours

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