Online Configuration Management Training in South Africa

Microsoft Endpoint Configuration Manager (MECM) serves as a robust solution for deploying, managing, and securing enterprise devices and applications.

This instructor-led training, available either online or onsite, is designed for IT professionals with an intermediate skill level who aim to install, configure, and manage MECM to facilitate modern enterprise desktop and application management.

Upon completing this course, participants will be capable of:

• Installing and configuring the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploying operating systems, applications, and updates across various devices.
• Monitoring compliance and inventory levels using integrated tools and reports.
• Integrating MECM with Intune to enable co-management and modern device management strategies.

Course Format

• Interactive lectures and discussions.
• Ample exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Customisation Options

• To request customised training for this course, please contact us to arrange.

Ansible Tower serves as the enterprise-grade framework for overseeing and expanding Ansible automation within intricate IT landscapes.

This instructor-led, live training (available online or onsite) targets intermediate IT professionals eager to deploy, configure, and operate Ansible Tower as a cornerstone of their enterprise automation strategy.

Upon completing this training, participants will be equipped to:

• Install and configure Ansible Tower for enterprise deployment.
• Administer users, teams, inventories, and credentials within Tower.
• Initiate and monitor playbooks via job templates and workflows.
• Enhance the security and scalability of Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Practical application of Ansible Tower in enterprise-scale scenarios.
• Guided exercises concentrating on the deployment, management, and security of Tower infrastructure.

Customization Options

• For organizations seeking tailored training aligned with their specific automation infrastructure, please contact us to make arrangements.

Ansible Automation serves as a robust framework for scaling IT automation, configuration management, and deployment processes.

This instructor-led live training, available online or on-site, is tailored for intermediate DevOps professionals looking to design, develop, and maintain sophisticated Ansible automation solutions and integrate them into broader IT operations.

Upon completion of this course, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Craft complex playbooks utilising Jinja2, filters, and conditional logic.
• Integrate Ansible seamlessly with APIs and version control systems.
• Structure content effectively using Collections and Roles.

Format of the Course

• Interactive lectures and discussions.
• Hands-on practice with the Ansible Automation Platform within sample enterprise scenarios.
• Guided exercises centred on the development, integration, and testing of Ansible content.

Course Customization Options

• To arrange customized training for this course based on your specific Ansible use cases, please contact us.

This instructor-led live training in South Africa (online or onsite) is tailored for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and utilise it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level system administrators who wish to use Puppet to automate system configuration in a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Learning Outcomes:

Gain a foundational understanding of Ansible
Master the installation and configuration of Ansible
Investigate the core elements of Ansible: Playbooks, Modules, and Inventory
Apply automation tasks using Ansible
Utilise Ansible Playbooks to manage and automate remote servers

Managing Configuration with Ansible equips system administrators with practical techniques for automating Linux and Unix infrastructure. It covers the core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. The course examines proven methods for YAML syntax, conditional logic, vault encryption, and rolling update strategies. It assists professionals in standardizing deployment workflows and eliminating configuration drift across complex server environments.

This instructor-led, live training in South Africa (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximise the tools and features made available through the Ansible project for the advancement of organisational IT infrastructures and processes.

Simultaneously, they can utilise the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimised DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in South Africa (online or onsite) is designed for system operators and administrators who wish to leverage Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Configure Foreman to automate the provisioning and configuration of systems.
• Install Katello to implement its content management features to create, organise, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring features.

SaltStack (also known as Salt) is a Python-based, open-source configuration management tool designed to automate the provisioning of hardware and software within an IT environment. It is widely recognised for its effectiveness as an orchestration tool in cloud and IT operational settings.

Through this instructor-led live training (available onsite or remotely), participants will learn to deploy SaltStack by engaging in practical, hands-on exercises covering the setup, configuration, provisioning, optimisation, and troubleshooting of servers within a simulated cloud environment.

Upon completing this training, participants will be able to:

• Install and configure SaltStack
• Automate administrative tasks associated with infrastructure
• Provision and manage new code and application packages
• Develop reusable configuration templates
• Utilise SaltStack to monitor systems
• Formulate strategies to optimise infrastructure
• Troubleshoot SaltStack and environment-related issues

Audience

• System administrators
• DevOps engineers

Format of the Course

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Notes

• To request a tailored training session for this course, please contact us to make arrangements.

Mastering Application Distribution, Deployment, and Monitoring with Configuration Manager

In this comprehensive course, you will gain hands-on experience with Configuration Manager and its associated site systems to efficiently manage network resources. The curriculum is designed to cover essential day-to-day management tasks, including:

• Application Management: Learn to deploy and monitor applications for managed users and systems.
• Client Health Management: Ensure optimal performance and reliability of client systems.
• Inventory Management: Conduct detailed hardware and software inventories.
• Operating System Deployment: Master techniques for deploying operating systems seamlessly.
• Software Updates: Manage and streamline software update processes.

Zammad is a contemporary, web-based, open-source helpdesk and customer support system. It consolidates tickets from email, chat, phone, and social media into a single queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while keeping customer data securely within your own infrastructure.

This instructor-led live training (available online or on-site) is designed for intermediate support managers and system administrators who wish to replace cloud-based helpdesk platforms with a self-hosted, sovereign ticketing system using Zammad.

Upon completion of this training, participants will be able to:

• Install Zammad from packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Set up role-based access, groups, and organizations.
• Integrate with knowledge base, reporting, and webhooks.

Course Format

• Interactive lecture and discussion.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Customisation Options for the Course

• To request customised training for this course, please contact us to make arrangements.