SharePoint and Microsoft 365 Copilot Administration Training Course

About This Course

Over the course of five days, this programme equips you with the essential knowledge and skills required to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint setup. The course also provides guidelines, best practices, and key considerations to help you optimise your SharePoint deployment.

This is the first of two courses designed for IT professionals, aligned with the SharePoint 2016 IT Pro certification path.

Audience Profile

This course is targeted at experienced IT professionals keen on learning how to install, configure, deploy, and manage SharePoint 2016 installations in either a data centre or cloud environment.

Typically, students have over one year of hands-on experience* in planning and maintaining SharePoint, alongside two years’ experience with other core technologies that SharePoint relies on. These include Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

A minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on or job experience should stem from a solutions-based role where the candidate has worked on multiple solutions within the SharePoint space, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This hands-on, practical course introduces participants to AI agents within Microsoft 365 Copilot, demonstrating how to create simple agents without writing code or using extra tools.

Participants will explore Microsoft-prebuilt agents like Researcher and Analyst, gain insight into how AI agents function in a business environment, and learn to design and utilise their own agents through structured prompts and workflows in Copilot.

With a focus on real-world scenarios, the course empowers participants to automate routine tasks, boost productivity, and develop reusable AI assistants that can be effortlessly shared across teams.

By the end of the session, participants will have constructed their own AI agent and will be equipped to apply the same techniques in their everyday work.

By the conclusion of this training, participants will be capable of:

By the end of this training, participants will be able to:

Copilot for Microsoft 365 is an AI-driven assistant designed to integrate seamlessly with Microsoft Office applications, enabling finance and accounting professionals to boost productivity, streamline reporting processes, and support informed decision-making.

This instructor-led, live training (available online or onsite) is tailored for finance and accounting professionals who have limited experience with AI but wish to harness the power of Microsoft Copilot to enhance the accuracy, efficiency, and insightfulness of their financial tasks.

Upon completion of this training, participants will be equipped to:

• Produce financial reports swiftly and accurately using Copilot.
• Automate routine accounting and data-entry tasks.
• Generate financial summaries and forecasts with the aid of AI.
• Utilise natural language prompts to extract meaningful insights from extensive financial datasets.

Format of the Course

• Interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a tailored training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant embedded into familiar Microsoft tools to enhance content creation, automate routine tasks, and provide smart insights.

This instructor-led, live training (online or onsite) is aimed at public sector employees with limited or no prior experience using AI tools who wish to use Microsoft 365 Copilot to enhance communication, streamline document work, and extract insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

• Use Copilot in Word, Excel, and Outlook to draft, analyze, and improve communications.
• Automate repetitive documentation and summarization tasks across Microsoft 365 apps.
• Generate insights from meeting notes, spreadsheets, and written reports.
• Follow responsible use guidelines for Copilot in a public sector context.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Boost your productivity in 2024 using Microsoft Copilot Pro across Word, PowerPoint, Excel, Teams, and Outlook. Discover the power of Microsoft Copilot for Microsoft 365.

Copilot Studio serves as a comprehensive platform for developing and embedding AI-powered copilots and virtual assistants into business applications. This integration aims to enhance operational workflows and automate routine user tasks.

This instructor-led, live training session—available either online or on-site—is tailored for advanced technical professionals and automation leads seeking to integrate Copilot Studio into existing applications. Participants will learn to execute SQL queries, automate recruitment processes, and trigger Power Automate flows within realistic, production-like environments.

Upon completing this training, participants will be equipped to:

• Design and configure Copilot assistants that securely execute SQL queries against HR datasets.
• Implement conversational flows that streamline recruitment and hiring tasks.
• Integrate Copilot Studio with Power Automate to trigger and orchestrate automated processes.
• Apply robust security, data governance, and compliance best practices when exposing data to AI assistants.

Format of the Course

• Interactive lectures and discussions.
• Practical, hands-on labs involving Copilot Studio, SQL, and Power Automate integrations.
• Workshops focused on building, testing, and securing production-ready copilots.

Course Customization Options

• To arrange customized training for this course, please contact us directly.

Upon completing this training, participants will be able to:

Microsoft 365 Copilot seamlessly integrates artificial intelligence into widely used Office applications, enhancing productivity through intelligent suggestions, content creation, task automation, and sophisticated data analysis. This tool empowers professionals to operate more efficiently, without the need for advanced technical expertise.

This instructor-led, live training (available online or onsite) is designed for beginner-level administrative professionals who wish to master the effective use of Microsoft 365 Copilot in their day-to-day workflows.

Upon completion of this training, participants will be able to:

• Gain a clear understanding of what Microsoft 365 Copilot is and its functionality across Office applications.
• Utilise Copilot in Word to draft, summarise, and format documents.
• Apply Copilot in Excel to analyse data, generate formulas, and produce reports.
• Employ Copilot in Outlook to manage email correspondence and create meeting summaries.
• Collaborate effectively using Copilot in Teams to streamline meetings and task follow-ups.

Course Format

• Interactive lectures and discussions
• Real-world exercises and case studies
• Hands-on practice within Microsoft 365 applications

Customization Options

• To request customized training for this course, please contact us to arrange accordingly.

Microsoft 365 Copilot Chat serves as an AI-driven assistant embedded within Microsoft 365 applications, designed to help users write, summarise, analyse, and automate tasks with greater efficiency.

This instructor-led live training (available online or onsite) is tailored for beginner to intermediate-level business professionals who wish to utilise Copilot Chat across Word, Excel, PowerPoint, and Outlook to enhance daily productivity and communication.

By the conclusion of this training, participants will be capable of:

• Using Copilot Chat to generate content and derive insights in Word, Excel, PowerPoint, and Outlook.
• Constructing and refining prompts to elicit more accurate and useful AI responses.
• Automating routine tasks through basic scripting and integration techniques.
• Applying best practices regarding security, ethics, and accuracy when using generative AI.

Format of the Course

• Interactive lectures and discussions.
• Extensive hands-on practice within Microsoft 365.
• Real-world use cases and guided laboratory exercises.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

Microsoft 365 Copilot acts as an intelligent assistant embedded within Microsoft Office applications, empowering users to draft, analyse, summarise, visualise, and communicate with greater efficiency.

This instructor-led, live training session—available either online or onsite—is designed for intermediate-level professionals keen on harnessing Microsoft 365 Copilot features across key applications to enhance productivity and streamline workflows.

Upon completion of this training, participants will be equipped to:

• Utilise Copilot in Word to draft, summarise, and rewrite documents.
• Analyse, visualise, and automate data tasks using Copilot in Excel.
• Develop AI-assisted PowerPoint presentations directly from outlines or documents.
• Optimize email management and communication through Copilot in Outlook.
• Streamline collaboration, meeting follow-ups, and task tracking in Teams by leveraging Copilot.

Course Format

• Interactive lectures and group discussions.
• Ample exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To arrange bespoke training for this course, please get in touch with us.

This one-day training session is tailored for individuals who utilise SharePoint as power users, acting as SharePoint site owners and/or Site Collection administrators.

Course objectives include:

• Configuring site navigation
• Viewing site activity reports
• Customising lists and libraries
• Working with Site Columns and Site Content Types
• Configuring check-out/check-in, Content Approval, and versioning
• Creating and modifying pages and web part pages

This one-day training session is tailored for individuals who utilise SharePoint as end-users and wish to gain insight into its advanced capabilities. Attendees who require a comprehensive understanding of functions such as team collaboration, document management, and the social aspects of Microsoft SharePoint 2013 should enrol in this course.

This course is ideal for:

• SharePoint Site Owners and users

Course objectives include:

• Managing Sites and Site Collections
• Adding users and groups, and managing security for sites, lists, folders, and items
• Adding and configuring web parts
• Configuring site options, including theme, title, description, and icon

This instructor-led, live training (available online or onsite) is designed for system administrators who wish to install, configure, deploy, and manage SharePoint Server 2019.

By the end of this training, participants will be able to:

• Configure SharePoint components and options.
• Plan the hardware and software architecture for a SharePoint deployment.
• Build a taxonomy structure.
• Troubleshoot a SharePoint environment.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• This training is based on the on-premise version of SharePoint 2019 (a.k.a SharePoint Server 2019).
• To request a customized training for this course, please contact us to arrange.