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Course Outline
Introduction to Copilot in the Public Sector
- What Microsoft 365 Copilot is and how it works
- Public sector use cases for AI in Microsoft apps
- Understanding Copilot’s data sources and security boundaries
Working with Documents in Word
- Drafting policy memos, letters, and reports
- Rewriting, summarizing, and clarifying language
- Creating structured content from bullet points or tables
Email and Calendar Assistance in Outlook
- Composing and responding to emails faster with Copilot
- Scheduling meetings and drafting follow-up notes
- Summarizing long email threads and highlighting key points
Data and Reporting Tasks in Excel
- Explaining complex spreadsheets in plain language
- Generating charts, summaries, and visual insights
- Using Copilot to spot trends or answer questions
Copilot in Meetings and Presentations
- Generating meeting summaries and action items in Teams
- Creating presentation drafts in PowerPoint from brief notes
- Converting transcripts into briefs or reports
Prompting Strategies and Custom Scenarios
- Writing effective prompts for consistent results
- Adapting prompts for your department’s tone and needs
- Reusing prompt templates for recurring tasks
Responsible Use in Government Contexts
- Confidentiality, oversight, and appropriate use
- Internal policy alignment and IT governance
- Building trust with ethical AI use in public service
Summary and Next Steps
Requirements
- A working knowledge of Microsoft 365 applications (such as Word, Outlook, and Excel)
- Experience with common public sector duties, including reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Audience
- Government employees who utilise Microsoft Office in their daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and programme staff looking to enhance productivity through AI assistance
7 Hours
Testimonials (1)
i already have some reports that i know, i will use some of the prompts that looked at today
