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Course Outline
Introductory Overview of ISO 9001:2015
- Fundamentals of Quality Management Systems (QMS)
- The rationale and advantages of achieving ISO 9001 certification
- Grasping the architecture and underlying principles of ISO management standards
- Principal updates introduced in the ISO 9001:2015 revision
Exploring ISO 9001:2015 Criteria
- Summary of ISO 9001 clauses and stipulations
- Organisational context and the needs of interested parties
- Leadership roles and dedication to quality management
- Strategic planning, risk management, opportunities, and quality goals
- Resource support, competence, and awareness requirements
- Operational workflows and quality assurance measures
- Performance assessment and the drive for continual improvement
Deploying a Quality Management System
- Setting quality criteria within the organisational framework
- Mapping processes and pinpointing areas for enhancement
- Creating documented information and control mechanisms
- Managing the necessary adjustments for ISO 9001 adherence
- Weaving quality practices into core business operations
Core ISO 9001 Audit Concepts
- The functions of internal and lead auditors
- Foundational audit principles and techniques
- Strategy and preparation for QMS audits
- Constructing audit checklists and defining evidence needs
- Collecting and assessing objective evidence
Executing a Quality Management System Audit
- Carrying out interviews, observations, and document inspections
- Detecting non-conformities and potential areas for growth
- Presenting audit outcomes clearly
- Facilitating corrective actions and ongoing improvement
Applied Case Studies and Best Practices
- Analyzing successful QMS deployment examples
- Utilising ISO 9001 criteria in real-world business contexts
- Identifying opportunities for quality enhancement
- Examining typical obstacles during implementation
Course Summary and Debrief
- Recap of vital ISO 9001:2015 principles
- Dialogue on audit and implementation strategies
- Exchange of practical insights and learnings
- Outline of best practices and subsequent actions
Requirements
Target Audience
- Internal and lead auditors.
- Individuals with an interest in the subject matter.
7 Hours
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