Filing Techniques and Documentation Management Training Course

Our corporate AI hackathon empowers cross-functional teams from various departments and IT to apply AI to their specific operational challenges, resulting in tangible, workable solutions. This structured programme integrates two preliminary discovery sessions for tool onboarding, a focused 24-hour sprint, and a final presentation to senior leadership. Participants conclude the event with a functional prototype and a concrete plan for implementation in the week following the event.

This live, instructor-led training in South Africa is specifically designed for mixed teams from business units and IT who wish to leverage AI to address their own challenges and leave with actionable solutions.

Upon completion of this training, participants will be equipped to:

• Translate departmental problems and bottlenecks into actionable, solvable challenges
• Gain familiarity with eight to ten key AI tools and identify the most appropriate one for specific tasks
• Collaborate in small teams to develop a working solution
• Assess solutions based on their potential benefits and feasibility
• Effectively present results through a professional pitch
• Develop a strategic plan for implementation in the subsequent week

Course Structure

• Duration: 2 days onsite (incorporating a 24-hour sprint) supported by two preliminary discovery sessions
• Interactive learning facilitated by a trainer, featuring discussions and hands-on exercises focused on participants’ specific use cases
• Prior Outcomes: Challenges, tool selection, and success criteria are established.
• Day 1 Outcomes: Each team refines their challenge and develops an initial working prototype.
• Day 2 Outcomes: Each team finalizes a working solution, delivers a pitch, and formulates an implementation plan for the following week.

Customisation Options

• To request a tailored training experience for this course, please contact us to arrange specific requirements.

This practical workshop is specifically designed around the workflow of a single team and leverages the AI tool already approved by the company. It covers prompting strategies, persistent configurations like projects and assistants, file handling, and safe usage practices. Participants will conclude the session with a shared library of prompts and solutions to tasks drawn from their own daily operations.

This instructor-led, live training in South Africa is suited for teams in case management, specialised departments, research, or IT support who have initial experience with AI and are seeking to enhance the quality of their task outputs.

Upon completion of this training, participants will be able to:

• Comprehend the internal processes of the model during prompting and understand why models may generate fabricated details
• Craft instructions that define role, task, context, examples, format, and constraints
• Deconstruct complex tasks and refine outcomes in a targeted manner
• Leverage instructions, memory, projects, and custom assistants for sustained, long-term use
• Process files, scans, tables, and research assignments effectively
• Validate results, recalculate figures, and ensure data protection
• Establish and reuse secure templates for the group

Course Structure

• Duration: One full day (7 hours) or two 4-hour sessions per group, delivered online or on-site, accommodating up to 15 participants
• Interactive learning with a trainer, including discussions and hands-on exercises focused on the participants' specific use cases
• Block 1 Outcome: Each participant will possess at least one verified template applicable to their own work
• Block 2 Outcome: Each group will have a shared prompt collection, a collaborative project, and two resolved tasks from real daily operations

Course Customisation Options

• To request a tailored training experience for this course, please contact us to make arrangements.

This two-day workshop is designed to equip technical and administrative professionals with robust analytical and creative thinking competencies. Generally, participants will refine their left-brain and right-brain thinking skills, learning how to apply them effectively in various work-related scenarios. Participants will become familiar with numerous proven techniques and tools that can be utilised to analyse, correlate, justify, and draw conclusions from information.

Browser agents have the capability to browse web pages, evaluate vendors and complete forms autonomously on a user’s behalf. This one-day course examines ChatGPT Agent and Atlas, Claude in Chrome and Perplexity Comet, focusing on appropriate use cases and potential risks, including the threat of hidden instructions embedded within web content. During the session, participants will delegate two distinct tasks, validate the outcomes and establish internal guidelines for team adoption.

This instructor-led, live training in South Africa is designed for: Specialist users, assistants and researchers seeking to offload repetitive web page and web application tasks to AI agents.

Upon completion of this training, participants will be able to:

• Comprehend the mechanics of how browser agents parse pages, interact via clicks and populate forms
• Distinguish between ChatGPT Agent and Atlas, Claude in Chrome and Perplexity Comet
• Identify suitable applications such as research, vendor comparisons and form processing
• Craft instructions that clearly define goals, boundaries and required approval checkpoints
• Identify and mitigate risks, particularly those arising from hidden instructions on web pages
• Establish standard operating procedures for team-wide use

Course Format

• Duration: 1 day (7 hours)
• Interactive sessions led by a trainer, featuring discussions and hands-on exercises tailored to participants' specific use cases
• Outcome, Day 1: Each participant will have successfully delegated two tasks to a browser agent, verified the results and drafted team usage rules.

Customisation Options

• For those wishing to tailor this training to their specific needs, please contact us to discuss arrangements.

Managing projects in Microsoft 365 often involves navigating between Teams, Planner, Lists, and SharePoint, where a significant portion of the effort is consumed by status updates and follow-ups. This one-day course demonstrates how Copilot and agents can streamline status reporting, meetings, task management, and risk identification. During the session, participants will develop a project knowledge agent and create a mock-up to address a specific project challenge.

This live, instructor-led training in South Africa is designed for: Project managers, PMO staff, team assistants, and project members who operate within the Microsoft 365 ecosystem using Teams, Planner, Lists, and SharePoint.

Upon completing this training, participants will be equipped to:

• Identify and classify the various agents available in Microsoft 365 for project management tasks.
• Generate status reports from emails, meetings, and lists using Copilot.
• Leverage agents within Teams and Planner to enhance meeting coordination and task tracking.
• Construct a project knowledge agent utilizing documents, lessons learned, and contact information.
• Detect and visualize risks and potential delays at an earlier stage.
• Develop and present a mock-up solution for a real-world project issue.

Course Structure

• Duration: One day (7 hours)
• Interactive sessions led by a trainer, featuring discussions and hands-on exercises tailored to participants' specific use cases.
• Day 1 Outcomes: Each participant will possess a generated status report, a tested project knowledge agent, and a presented mock-up solution for a real project problem.

Customization Options

• To request a customized version of this training, please contact us to discuss arrangements.

This instructor-led, live training in South Africa (online or onsite) is designed for beginner to intermediate-level professionals and managers who wish to enhance their critical thinking, decision-making, and problem-solving capabilities in both personal and professional contexts.

By the end of this training, participants will be able to:

• Identify biases and logical fallacies in reasoning.
• Apply critical thinking techniques to real-world scenarios.
• Improve decision-making processes through structured analysis.
• Enhance problem-solving strategies for complex situations.

Critical Thinking in the Workplace is a practical, interactive programme designed to help professionals analyse information more effectively, challenge assumptions, identify the real causes of problems and make better decisions.

Participants learn a structured approach to critical thinking that can be applied to everyday workplace challenges, from analysing complex problems and evaluating evidence to generating alternative solutions and making well-reasoned decisions.

The programme combines analytical thinking, problem solving, creative thinking and decision making. Throughout the course, participants work with practical exercises, discussions and case studies relevant to their roles and industry. Wherever possible, the training can incorporate the client's own business challenges and real workplace scenarios.

Lovable transforms natural language prompts into web applications, making it an ideal solution for internal tools, forms, dashboards, and prototypes. This intensive one-day course explores the interface, prompting strategies, database integration, login configuration, and publishing processes. By the end of the session, participants will have a published app and an initiated use case. No prior programming experience is necessary.

The session is led by Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in South Africa is designed for specialist users, project leads, founders, and teams looking to independently develop internal tools, forms, dashboards, or prototypes.

Upon completing this training, participants will be able to:

• Grasp the mechanics of AI-assisted development and identify when Lovable is the most suitable tool
• Confidently navigate the interface, including the Plan, Build, and Visual Edits features
• Apply five key prompting principles and leverage knowledge and skills
• Configure the database, login, storage, and connectors
• Safely publish an application and utilize security scans
• Initiate a personal use case and identify subsequent steps

Course Format

• Duration: 1 day (7 hours)
• Interactive learning sessions featuring a trainer, discussions, and hands-on exercises focused on participants' specific use cases
• Outcome, Day 1: Each participant will possess a published app equipped with a database, login, and live URL, along with a started personal use case.

Course Customization Options

• To request a tailored training experience for this course, please contact us to make arrangements.

Move beyond static mockups by creating clickable prototypes in mere hours. This one-day course empowers product managers and designers to build variants, map design systems, conduct live reviews, and streamline the handover process to development. By the end of the session, participants will have developed a functional prototype for a feature of their choosing.

Guided by Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador.

This live, instructor-led training in South Africa is designed for: Product managers, product owners, UX, UI and service designers, and discovery teams.

Upon completion, participants will be equipped to:

• Navigate the entire journey from initial briefing to clickable prototype within a single session
• Develop multiple variants concurrently and refine them using user feedback
• Define design systems, components, and brand guidelines within Lovable
• Facilitate stakeholder reviews featuring working prototypes and real-time modifications
• Determine the optimal timing for development handover and prepare the necessary documentation

Course Format

• Duration: One day (7 hours)
• Interactive sessions featuring a trainer, discussions, and hands-on exercises tailored to participants' specific use cases
• Day 1 Outcome: Each participant will leave with a clickable prototype for a personal feature, a saved design system, and a comprehensive handover document for the development team.

Customization Options

• Contact us to arrange a customized training tailored to your organization's needs.

Over the course of two days, this program guides teams from initial concept briefings to a fully tested, live initial release. The curriculum encompasses prototype development, data management, role assignment, real-time stakeholder iteration, user testing, security protocols, deployment, and the seamless transition to engineering teams. Throughout the workshop, participants will apply these concepts directly to their specific use cases.

Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador, leads the training.

Delivered as an instructor-led, live session in South Africa, this course is tailored for product teams, innovation managers, founders, and departments seeking to transform concepts into validated prototypes and functional initial versions.

Upon completion, participants will be equipped to:

• Create interactive prototypes based on concise briefings
• Refine prototypes in real time alongside stakeholders
• Configure data structures, user roles, authentication, and integrations
• Conduct user testing and incorporate actionable feedback
• Establish security measures, deploy, and manage the initial version
• Strategize the transition to development teams

Course Structure

• Length: 2 days (7 hours per day), accommodating 6 to 12 participants
• Engaging sessions featuring guided instruction, collaborative discussion, and practical exercises focused on participants' own scenarios
• Day 1 Deliverable: A refined prototype, complete with database and login features, developed through a simulated stakeholder review
• Day 2 Deliverable: A deployed, tested initial version of the use case, accompanied by a comprehensive handover document

Customization Options

• For tailored training solutions, please reach out to arrange a custom schedule.

Microsoft 365 Copilot is embedded in Outlook, Teams, Word, Excel, and PowerPoint, operating on data that users are already authorized to access. This course demonstrates how to create effective prompts, validate results, and employ Notebooks, Pages, and agents. Participants will conclude the course by building their first FAQ agent on a SharePoint knowledge base.

This instructor-led, live training in South Africa is tailored for employees and departments using Microsoft 365 Copilot, covering all skill levels from beginner to advanced.

By the end of this training, participants will be able to:

• Differentiate between Copilot Chat and the specific Copilot integrations in Outlook, Teams, Word, Excel, and PowerPoint
• Understand the scope of data accessed by Copilot and the application of permissions
• Draft emails, meeting notes, reports, and presentations with Copilot’s assistance
• Examine Excel data and verify the accuracy of generated insights
• Formulate effective prompts and refine responses when initial outputs fall short
• Leverage Notebooks, Pages, and the Researcher and Analyst agents
• Create a basic FAQ agent utilizing a SharePoint knowledge base

Course Format

• Duration: Two days (7 hours daily), also offered as a learning journey in 2-hour blocks
• Interactive training with a facilitator, featuring discussions and practical exercises aligned with participants' individual workflows
• Day 1 Outcome: Every participant will have applied at least one use case within the apps and retained two prompts for their professional work.
• Day 2 Outcome: Every participant will have a notebook, a validated Researcher output, and a tested FAQ agent. Each group will have delivered a presentation on a solution idea with a mock-up.

Customization Possibilities

• To request a customized version of this training, please contact us to schedule.

Trusting AI-driven research requires more than receiving a quick response; it demands the careful selection, verification and documentation of sources. This course provides an in-depth look at Perplexity Spaces, deep research features, Labs and the Comet browser, placing particular emphasis on rigorous source checking. Upon completion, participants will have created a dedicated Space, completed a verified research task and developed a reusable template for recurring assignments.

This instructor-led, live training session in South Africa is designed for: Professionals who conduct regular research, including those in procurement, project management, knowledge management, support and specialist departments.

By the end of this training, participants will be able to:

• Grasp the mechanisms behind how Perplexity searches, selects sources and synthesizes answers
• Construct precise research briefs that define questions, specific sources, exclusions and desired output formats
• Systematically verify sources and identify inaccuracies in citations
• Establish Spaces populated with instructions and relevant files for specific topics or team needs
• Leverage deep research and Labs features to generate comprehensive reports and data tables
• Safely utilize the Comet browser for executing research tasks and interactions on web pages

Course Structure

• Duration: 1 day (7 hours)
• Interactive learning experience featuring a trainer, group discussions and hands-on exercises focused on participants' real-world use cases
• Day 1 Deliverables: Each participant will possess a personal Space, a verified research output with cited sources and a template for managing recurring research tasks.

Customization Options

• To request a tailored version of this training, please get in touch to discuss arrangements.

This instructor-led, live training (available online or onsite) targets professionals who wish to understand stress dynamics, learn practical strategies to manage stress, and implement techniques to enhance well-being in the workplace.

Upon completion of this training, participants will be able to:

• Identify personal and workplace stressors.
• Differentiate between productive and negative stress.
• Apply practical techniques to reduce and manage stress.
• Cultivate resilience through empowerment exercises.

This one-on-one live online training in South Africa is intended for anyone looking to bring more structure and productivity to their job.

By the end of this training, participants will be able to:

• Get more out of life.
• Control their time.
• Regain their focus.
• Plan their week effectively.
• Learn how to manage stress.