Implementing AI Solutions with Alibaba Cloud AI Services Training Course

This instructor-led live training in South Africa (online or on-site) is aimed at beginner-level to intermediate-level developers and cloud practitioners who wish to use Alibaba Cloud to build AI agents that can automate tasks, answer questions, and connect with business systems.

By the end of this training, participants will be able to: understand AI agent architecture on Alibaba Cloud, build a simple agent workflow, connect an agent to enterprise knowledge and tools, deploy and monitor an agent in a cloud environment.

This instructor-led, live training in South Africa (online or onsite) is aimed at beginner-level business analysts, IT professionals, and AI enthusiasts who wish to gain hands-on experience with Alibaba's AI tools and understand their applications in various industries.

By the end of this training, participants will be able to:

• Navigate Alibaba's AI ecosystem and understand its key components.
• Identify use cases and applications for various AI tools.
• Utilise Alibaba AI services for data processing and analysis.
• Integrate AI-driven insights into business operations.

This instructor-led, live training in South Africa (online or onsite) is aimed at developers, architects, and technical professionals who wish to use Alibaba Cloud to create, test, and deploy generative AI applications for business use cases.

By the end of this training, participants will be able to: understand Alibaba Cloud generative AI services, build prompts and workflows with Qwen models, create a simple retrieval-based AI solution, and deploy AI applications with proper security and cost awareness.

This instructor-led, live training in South Africa (online or onsite) is designed for intermediate-level AI engineers and software developers who want to build intelligent agents using Quark for tasks such as process automation, dynamic decision-making, and workflow optimisation.

By the end of this training, participants will be able to:

• Understand the architecture and capabilities of Quark.
• Design and implement intelligent agents using Quark for automation tasks.
• Integrate Quark with existing systems for data processing and decision-making.
• Develop real-time decision-making workflows using Quark.

This instructor-led, live training in South Africa (online or onsite) is aimed at advanced-level AI developers and enterprise architects who wish to customize and deploy Qwen for various enterprise applications.

By the end of this training, participants will be able to:

• Customize Qwen to meet specific enterprise needs.
• Deploy Qwen in a cloud or on-premise environment.
• Integrate Qwen with existing enterprise systems and applications.
• Monitor and optimize the performance of Qwen-based solutions.

This instructor-led, live training in South Africa (online or on-site) is tailored for intermediate-level customer service managers and automation specialists keen on leveraging Quark to automate customer support operations and boost efficiency.

By the conclusion of this training, participants will be able to:

• Comprehend the key features and functionalities of Quark.
• Automate customer service workflows using Quark.
• Integrate Quark with existing customer support systems.
• Monitor and optimise automated customer interactions.

Qwen Chat is an AI-powered assistant designed to streamline daily business activities by helping users summarize content, generate communications, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level users who wish to enhance their productivity through practical, non-technical AI assistance in day-to-day office workflows.

At the conclusion of the program, participants will be equipped to:

• Leverage Qwen Chat to generate clear and effective written content.
• Summarize documents and extract key information for decision-making.
• Streamline meeting preparation and internal communications.
• Use AI to support research, data organization, and routine administrative tasks.

Format of the Course

• Instructor explanations combined with interactive demonstrations.
• Scenario-based practice exercises for real office use cases.
• Hands-on application with guided AI workflows.

Course Customization Options

• For tailored training aligned with your organization’s workflows, we can customize the agenda to match your needs.

Qwen Chat is an AI-powered assistant engineered to assist organisations in creating, organising, and maintaining high-quality internal content and knowledge assets.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals looking to streamline documentation efforts, improve content accuracy, and enhance knowledge management processes through the use of AI.

Upon completion of this training, participants will be equipped to:

• Clean and structure internal documentation to ensure clarity and consistency.
• Generate and refine policies, standard operating procedures (SOPs), and guidelines.
• Create accurate FAQs and knowledge base articles tailored for internal use.
• Leverage AI to support content updates, versioning, and governance.

Format of the Course

• Instructor-led demonstrations accompanied by interactive discussion.
• Hands-on exercises utilising real-world documentation scenarios.
• Practical activities focused on managing internal knowledge assets.

Course Customization Options

• Customised versions of this training can be arranged to align with your organisation’s content workflows and documentation standards.

Qwen Chat is a flexible AI-driven assistant designed to enhance communication, elevate the quality of responses, and facilitate scalable customer service operations.

This instructor-led live training, available online or onsite, targets intermediate professionals seeking to leverage Qwen Chat to streamline support tasks, enrich client interactions, and ensure consistent communication across teams.

Upon completing this training, participants will acquire the ability to:

• Craft effective AI-assisted support responses.
• Develop reusable templates for frequent inquiries.
• Apply prompt strategies to achieve accurate and reliable outputs.
• Utilise Qwen Chat to optimise follow-up, escalation, and documentation workflows.

Course Format

• Guided demonstrations with practical examples.
• Hands-on exercises mirroring real support scenarios.
• Interactive practice sessions in a live-lab environment.

Course Customisation Options

• Custom adaptations can be arranged to align with your organisation’s support workflows and communication standards.

Qwen Chat serves as an AI-powered communication and productivity solution that demands robust governance to guarantee compliant, ethical, and responsible application throughout the professional environment.

This instructor-led, live training session, available either online or on-site, is designed for beginner to intermediate-level professionals seeking to develop, implement, or supervise responsible-use policies and governance frameworks for Qwen Chat within their enterprises.

Upon completing this training, participants will be equipped to:

• Establish core governance practices for the adoption of Qwen Chat.
• Define responsible-use guidelines that align with data privacy mandates.
• Design secure and compliant frameworks for prompt usage.
• Implement monitoring, audit trails, and enforcement mechanisms.

Course Format

• Instructor-led discussions enriched with real-world case studies.
• Policy-building exercises and collaborative workshops.
• Hands-on practice with governance scenarios in a live lab environment.

Course Customisation Options

• The training can be tailored to meet your organisation’s compliance, governance, and operational needs.

Qwen Chat serves as an AI-powered analysis and content generation tool, enabling teams to extract valuable insights, condense complex documentation, and streamline business intelligence processes.

This instructor-led live training, available either online or onsite, is tailored for intermediate-level professionals seeking to elevate their market research, competitive analysis, and strategic reporting capabilities using Qwen Chat.

Upon completing this training, participants will be equipped to:

• Efficiently summarise industry reports and extensive documentation.
• Produce clear and structured competitive comparisons.
• Develop business briefs, SWOT analyses, and insightful summaries.
• Design prompt workflows that expedite intelligence gathering.

Course Format

• Practical demonstrations complemented by guided explanations.
• Scenario-based exercises focused on real-world market analysis tasks.
• Hands-on activities within a live laboratory environment.

Course Customisation Options

• The training can be customised to align with your organisation’s specific market research and competitive intelligence workflows.

This instructor-led, live training in South Africa (online or onsite) is aimed at advanced-level NLP specialists, data scientists, and AI researchers who wish to integrate Qwen into their NLP workflows.

By the end of this training, participants will be able to:

• Understand the architecture and features of Qwen.
• Utilize Qwen for advanced NLP tasks, including text generation, analysis, and transformation.
• Integrate Qwen into AI applications for processing natural language data.
• Optimize NLP workflows using Qwen APIs and libraries.
• Evaluate and fine-tune Qwen models for specific tasks.