Building AI Agents on Alibaba Cloud Training Course

This instructor-led, live training in South Africa (online or onsite) is designed for intermediate-level AI engineers and software developers who want to build intelligent agents using Quark for tasks such as process automation, dynamic decision-making, and workflow optimisation.

By the end of this training, participants will be able to:

• Understand the architecture and capabilities of Quark.
• Design and implement intelligent agents using Quark for automation tasks.
• Integrate Quark with existing systems for data processing and decision-making.
• Develop real-time decision-making workflows using Quark.

This instructor-led, live training in South Africa (online or onsite) is aimed at advanced-level AI developers and enterprise architects who wish to customize and deploy Qwen for various enterprise applications.

By the end of this training, participants will be able to:

• Customize Qwen to meet specific enterprise needs.
• Deploy Qwen in a cloud or on-premise environment.
• Integrate Qwen with existing enterprise systems and applications.
• Monitor and optimize the performance of Qwen-based solutions.

WrenAI is an AI-driven analytics platform engineered to connect data, model insights, and generate dashboards. In enterprise environments, robust governance and security are critical to ensuring safe and compliant adoption.

This instructor-led, live training (online or onsite) is aimed at advanced-level enterprise professionals who wish to implement governance, compliance, and security patterns for WrenAI at scale.

By the end of this training, participants will be able to:

• Design and implement permissioning models in WrenAI.
• Apply auditability and monitoring practices for compliance.
• Set up secure environments with enterprise-level controls.
• Roll out WrenAI safely across large organisations.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs with governance and security configurations.
• Practical exercises simulating enterprise rollout scenarios.

Course Customization Options

• To request a customised training for this course, please contact us to arrange.

WrenAI empowers organisations to move beyond static dashboards towards conversational analytics and embedded generative BI. This transition demands careful adoption planning, asset migration, and robust change management practices.

This instructor-led, live training (available online or onsite) is designed for intermediate-level BI and data platform professionals seeking to modernise their legacy BI systems using WrenAI.

By the conclusion of this training, participants will be equipped to:

• Evaluate legacy BI environments and identify opportunities for modernisation.
• Plan and execute migrations from static dashboards to WrenAI.
• Adopt conversational analytics and embedded GenBI capabilities.
• Lead organisational change management for BI modernisation.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises with migration and adoption planning.
• Practical labs on conversational analytics and embedded GenBI.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

WrenAI facilitates the conversion of natural language into SQL queries and provides AI-driven analytics, streamlining and simplifying data access. For enterprise-grade deployments, robust quality assurance and observability practices are critical to guarantee accuracy, reliability, and regulatory compliance.

This instructor-led, live training session (available online or on-site) targets advanced data and analytics professionals seeking to assess query accuracy, apply prompt tuning strategies, and implement observability frameworks to monitor WrenAI in production environments.

Upon completion of this training, participants will be capable of:

• Assessing the accuracy and reliability of Natural Language to SQL outputs.
• Utilising prompt tuning techniques to enhance system performance.
• Monitoring data drift and query behaviour over time.
• Integrating WrenAI with logging and observability frameworks.

Course Format

• Interactive lectures and group discussions.
• Practical exercises focused on evaluation and tuning techniques.
• Hands-on labs covering observability and monitoring integrations.

Course Customisation Options

• To request a customised training session for this course, please contact us to arrange.

This instructor-led, live training in South Africa (online or on-site) is tailored for intermediate-level customer service managers and automation specialists keen on leveraging Quark to automate customer support operations and boost efficiency.

By the conclusion of this training, participants will be able to:

• Comprehend the key features and functionalities of Quark.
• Automate customer service workflows using Quark.
• Integrate Quark with existing customer support systems.
• Monitor and optimise automated customer interactions.

Qwen Chat is an AI-powered assistant designed to streamline daily business activities by helping users summarize content, generate communications, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level users who wish to enhance their productivity through practical, non-technical AI assistance in day-to-day office workflows.

At the conclusion of the program, participants will be equipped to:

• Leverage Qwen Chat to generate clear and effective written content.
• Summarize documents and extract key information for decision-making.
• Streamline meeting preparation and internal communications.
• Use AI to support research, data organization, and routine administrative tasks.

Format of the Course

• Instructor explanations combined with interactive demonstrations.
• Scenario-based practice exercises for real office use cases.
• Hands-on application with guided AI workflows.

Course Customization Options

• For tailored training aligned with your organization’s workflows, we can customize the agenda to match your needs.

Qwen Chat is an AI-powered assistant engineered to assist organisations in creating, organising, and maintaining high-quality internal content and knowledge assets.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals looking to streamline documentation efforts, improve content accuracy, and enhance knowledge management processes through the use of AI.

Upon completion of this training, participants will be equipped to:

• Clean and structure internal documentation to ensure clarity and consistency.
• Generate and refine policies, standard operating procedures (SOPs), and guidelines.
• Create accurate FAQs and knowledge base articles tailored for internal use.
• Leverage AI to support content updates, versioning, and governance.

Format of the Course

• Instructor-led demonstrations accompanied by interactive discussion.
• Hands-on exercises utilising real-world documentation scenarios.
• Practical activities focused on managing internal knowledge assets.

Course Customization Options

• Customised versions of this training can be arranged to align with your organisation’s content workflows and documentation standards.

Qwen Chat is a flexible AI-driven assistant designed to enhance communication, elevate the quality of responses, and facilitate scalable customer service operations.

This instructor-led live training, available online or onsite, targets intermediate professionals seeking to leverage Qwen Chat to streamline support tasks, enrich client interactions, and ensure consistent communication across teams.

Upon completing this training, participants will acquire the ability to:

• Craft effective AI-assisted support responses.
• Develop reusable templates for frequent inquiries.
• Apply prompt strategies to achieve accurate and reliable outputs.
• Utilise Qwen Chat to optimise follow-up, escalation, and documentation workflows.

Course Format

• Guided demonstrations with practical examples.
• Hands-on exercises mirroring real support scenarios.
• Interactive practice sessions in a live-lab environment.

Course Customisation Options

• Custom adaptations can be arranged to align with your organisation’s support workflows and communication standards.

Qwen Chat serves as an AI-powered communication and productivity solution that demands robust governance to guarantee compliant, ethical, and responsible application throughout the professional environment.

This instructor-led, live training session, available either online or on-site, is designed for beginner to intermediate-level professionals seeking to develop, implement, or supervise responsible-use policies and governance frameworks for Qwen Chat within their enterprises.

Upon completing this training, participants will be equipped to:

• Establish core governance practices for the adoption of Qwen Chat.
• Define responsible-use guidelines that align with data privacy mandates.
• Design secure and compliant frameworks for prompt usage.
• Implement monitoring, audit trails, and enforcement mechanisms.

Course Format

• Instructor-led discussions enriched with real-world case studies.
• Policy-building exercises and collaborative workshops.
• Hands-on practice with governance scenarios in a live lab environment.

Course Customisation Options

• The training can be tailored to meet your organisation’s compliance, governance, and operational needs.

Qwen Chat serves as an AI-powered analysis and content generation tool, enabling teams to extract valuable insights, condense complex documentation, and streamline business intelligence processes.

This instructor-led live training, available either online or onsite, is tailored for intermediate-level professionals seeking to elevate their market research, competitive analysis, and strategic reporting capabilities using Qwen Chat.

Upon completing this training, participants will be equipped to:

• Efficiently summarise industry reports and extensive documentation.
• Produce clear and structured competitive comparisons.
• Develop business briefs, SWOT analyses, and insightful summaries.
• Design prompt workflows that expedite intelligence gathering.

Course Format

• Practical demonstrations complemented by guided explanations.
• Scenario-based exercises focused on real-world market analysis tasks.
• Hands-on activities within a live laboratory environment.

Course Customisation Options

• The training can be customised to align with your organisation’s specific market research and competitive intelligence workflows.

This instructor-led, live training in South Africa (online or onsite) is aimed at advanced-level NLP specialists, data scientists, and AI researchers who wish to integrate Qwen into their NLP workflows.

By the end of this training, participants will be able to:

• Understand the architecture and features of Qwen.
• Utilize Qwen for advanced NLP tasks, including text generation, analysis, and transformation.
• Integrate Qwen into AI applications for processing natural language data.
• Optimize NLP workflows using Qwen APIs and libraries.
• Evaluate and fine-tune Qwen models for specific tasks.

The WrenAI API serves as a robust interface for converting natural language into SQL queries, constructing bespoke applications, and embedding charts within internal platforms.

This instructor-led live training, available either online or onsite, is designed for intermediate-level engineers seeking to leverage the WrenAI API for practical implementations, such as SQL generation, data visualisation, and application integration.

Upon completion of this training, participants will be equipped to:

• Authenticate applications and establish connections with the WrenAI API.
• Generate SQL queries from natural language inputs.
• Create and embed charts using specific API endpoints.
• Integrate WrenAI into backend systems and internal tooling.

Course Format

• Interactive lectures and discussions.
• Practical exercises involving API calls and integrations.
• Hands-on projects linking applications, charts, and data pipelines.

Customisation Options

• To request a tailored training session for this course, please contact us to arrange.

WrenAI Cloud serves as a contemporary platform designed to link data sources, structure data models, and construct interactive dashboards.

This instructor-led, live training session, available either online or onsite, targets beginner to intermediate data professionals eager to master the setup of WrenAI Cloud, data modelling, and dashboard-based visualisation of insights.

Upon completion of this training, participants will be equipped to:

• Set up and configure WrenAI Cloud environments.
• Link WrenAI Cloud to various data sources.
• Model data and define relationships for analytics.
• Create interactive dashboards for business insights.

Format of the Course

• Interactive lecture and discussion.
• Hands-on cloud platform configuration and data modelling.
• Practical exercises in dashboard building and visualisation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

WrenAI empowers finance teams to model Key Performance Indicators (KPIs), integrate standardised metrics, and craft dashboards that adhere to regulatory requirements and audit standards.

This instructor-led, live training session (available online or onsite) is designed for intermediate to advanced finance professionals who wish to leverage WrenAI to build compliant financial data models and dashboards that support informed decision-making and effective risk management.

By the conclusion of this training, participants will be able to:

• Model financial KPIs and metrics within WrenAI.
• Construct dashboards that align with regulatory and audit mandates.
• Integrate WrenAI with finance data sources to enable real-time reporting.
• Apply industry best practices for financial analytics and risk monitoring.

Course Format

• Interactive lectures and discussions.
• Hands-on exercises involving financial data models.
• Practical labs focused on dashboard design and compliance reporting.

Course Customisation Options

• To arrange tailored training for this course, please contact us to discuss your needs.