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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning.
  • Utilizing AI to draft persona-focused content for web, email, and social media platforms.
  • Maintaining brand voice consistency through AI-assisted editing and quality control.

Public Relations and Reputation Management

  • Monitoring online reputation using AI-driven listening tools.
  • Proactive PR strategies: Leveraging AI for media outreach and drafting press materials.
  • Developing crisis planning and response playbooks supported by AI alerts.

Digital Marketing Optimization and Analytics

  • Applying machine learning-based clustering for segmentation and targeting.
  • Conducting campaign A/B testing, uplift modeling, and attribution analytics.
  • Implementing automated creative testing and budget optimization workflows.

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery.
  • Designing microcredentials, blended offerings, and AI-enabled services.
  • Applying rapid prototyping and pilot evaluation frameworks.

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services.
  • Communicating program value using AI-generated evidence and outcome data.
  • Establishing partnership models with industry players and AI vendors.

Internal Communication, Change Management, and Digital Culture

  • Building internal consensus and buy-in for AI initiatives.
  • Addressing training, governance, and ethical considerations for AI usage.
  • Developing roadmaps for capability building and role adaptation.

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI for logistics and personalization.
  • Implementing school engagement strategies and relationship mapping using AI insights.
  • Measuring event impact and follow-up conversion through analytics.

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Collaborative design phase: Defining objectives, tools, KPIs, and rollout plans.
  • Presenting the strategic plan and receiving peer feedback.
  • Creating an implementation roadmap focused on quick wins.

Summary and Next Steps

Requirements

  • Fundamental understanding of marketing concepts
  • Experience with digital channels is beneficial
  • Willingness to adopt AI-driven tools and workflows

Audience

  • Marketing managers in higher education
  • Institutional communications and PR leads
  • Program directors and innovation teams

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