Course Outline
Introduction to Windows Admin Center
- Overview of Windows Admin Center and its underlying architecture.
- Techniques for connecting to and managing Windows workstations.
- Exploring roles and capabilities specific to workstation management.
PowerShell Fundamentals for Technicians
- Navigating the PowerShell interface, syntax rules, and execution policies.
- Leveraging Cmdlets and pipelines for basic workstation management tasks.
- Developing and executing simple PowerShell scripts.
Remote Management and Automation
- Utilizing PowerShell Remoting to oversee remote workstations.
- Executing remote commands via the Windows Admin Center interface.
- Managing sessions, credentials, and addressing key security considerations.
Working with WMI and CIM
- Understanding the role of WMI and CIM in system administration.
- Querying system information from remote computers.
- Automating system configurations and updates using WMI/CIM.
Integrating with Intune and Autopilot (User Perspective)
- An overview of Intune and Autopilot in workstation deployment and policy management.
- Viewing and verifying device compliance and configurations.
- End-user level troubleshooting and reporting techniques.
Practical Lab: Remote Administration Scenarios
- Running PowerShell scripts to collect system information remotely.
- Automating updates, system restarts, and diagnostic processes.
- Testing connectivity and troubleshooting PowerShell Remoting issues.
Best Practices and Security
- Ensuring secure connections and proper user permission settings.
- Identifying common pitfalls and applying effective troubleshooting tips.
- Optimizing performance for remote management workflows.
Summary and Next Steps
Requirements
- A solid grasp of Windows operating systems and workstation environments.
- Practical experience in daily computer support or IT operations.
- Foundational familiarity with command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service operators.
- Technical professionals responsible for workstation management.
Testimonials (3)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
