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Course Outline
Introduction
- The philosophy and principles of automation / What is Visual TOM?
- Differentiating Visual TOM from traditional schedulers
- An overview of Visual TOM’s features and platform architecture
- Implementing IT automation and orchestration within hybrid environments
Understanding Visual TOM
- The lifecycle of an automated IT task
- How Visual TOM facilitates integration across various systems and environments
Deployment & Installation
- Selecting the appropriate deployment architecture
- Installing core Visual TOM components (servers and agents)
- Managing processes, services, and directories
Environment Configuration
- Establishing system prerequisites and network accessibility
- Configuring user roles and access permissions
- Setting up web access and portal configurations
Designing & Orchestrating Workflows
- Fundamentals of the graphical designer and drag-and-drop workflow creation
- Defining schedules, constraints, and event triggers
- Managing notifications, escalations, and acknowledgements
Monitoring, Dashboards & Self-Service
- Utilising visual dashboards for operational insights
- Configuring self-service portals tailored for business users
Troubleshooting & Administration
- Addressing Level-I and Level-II production support requirements
- Utilising logs, diagnostic tools, and conducting service stability checks
Integrations & Extensions
- Leveraging REST APIs and automation triggers
- Illustrative integrations (CI/CD pipelines, job-as-code implementations)
Summary and Next Steps
Requirements
- A foundational understanding of IT operations concepts and workflow automation principles.
- Practical experience in system administration (Windows and/or Linux environments).
- Previous exposure to scripting or job scheduling is advantageous.
Target Audience
- IT Production and Automation Engineers
- Workflow and Orchestration Specialists
- Systems Administrators and Integration Experts
21 Hours
Testimonials (1)
real life examples
