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Course Outline

Day 1

Orientation and Logistics

Preparation of materials, participant check-in, and welcome refreshments.

Module 1: Building Personal Confidence

Exploring the vital connection between self-assurance and successful public speaking and personal expression.

Activity 1: Introducing Myself

Participants will take the stage to share personal insights, a practice designed to bolster confidence and self-esteem.

Module 2: Influence and Persuasion – Capturing Attention

An in-depth discussion on how to craft and deliver ideas that resonate, inspire, and command the attention of your audience.

Activity 2: The Blind Guide Challenge

In small groups, three participants will collaborate to build a tower using Lego or building blocks. Two members will be blindfolded, while one acts as the captain. The captain must guide the blindfolded team members using only verbal instructions, with one builder and one relay member working in tandem to construct the structure.

Reflection Session

A recap and group discussion to consolidate the key takeaways from the preceding exercises.

Module 3: The Architecture of Public Speaking

An examination of the structural elements of a speech, including preparation techniques and critical delivery considerations. 

Activity 3: Crafting a Creative Narrative

Groups will collaborate to develop a cohesive story based on a single assigned theme.

Module 4: Constructing and Delivering Your Speech

Focusing on the strategic composition of ideas, identifying effective delivery methods, and personal preparation for presentation day.

Wrap-Up and Initial Presentations

Participants will select one of the provided topics for a brief discussion, lasting between 5 to 10 minutes.

Day 2

Activity 1: Public Presentation of Selected Topics

Module 5: Integrating Public Speaking with Digital Presence

Requirements

  • Foundational knowledge of basic communication skills, idea articulation, and social media engagement.
  • Prior exposure to client interactions, customer service, and general public discourse.

Target Audience

  • Staff members with direct responsibilities for customer experience and relationship management.
  • Emerging managers and team leaders.
  • Individuals seeking to strengthen their digital footprint and professional presence.
 14 Hours

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