Get in Touch
 Duration 35 hours

Course Outline

Module 1: Microsoft Teams Overview and Architecture

  • Essential Teams components and services
  • Teams architectural design and dependencies
  • Role-based access control and administrative functions

Module 2: Managing Teams Collaboration Experiences

  • Establishing and managing Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • Managing apps, integrations, and lifecycle workflows

Module 3: Teams Phone and Voice Solutions

  • Foundational Teams Phone concepts and architecture
  • Configuring calling plans and direct routing setups
  • Administering devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policy management, governance, and lifecycle strategies
  • Applying security and compliance configurations
  • Conducting audits, reporting, and compliance monitoring

Module 5: Monitoring and Troubleshooting Teams

  • Tracking Teams service health and usage metrics
  • Resolving issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics for performance tuning

Module 6: Advanced Configuration and Integration

  • Integrating Teams with Microsoft 365 and external applications
  • Considerations for hybrid deployment scenarios
  • Leveraging automation and PowerShell for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives
  • Exam structure, format, and question types
  • Practice assessments and review sessions
  • Study resources, tips, and strategies for exam success

Summary and Next Steps

Requirements

  • A solid understanding of Microsoft 365 services and administrative tasks
  • Practical experience with core Microsoft Teams functionality
  • Basic familiarity with networking and identity concepts

Target Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals responsible for Microsoft 365 communications

Need help picking the right course?
southafrica@nobleprog.co.za or +27 (0)10 005 5793

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-07 09:30
35 hours
Sheraton Pretoria Hotel

MS-721: Manage Teams Collaboration Communications Systems

2026-12-21 09:30
35 hours
Pretoria - Brooklyn Bridge

MS-721: Manage Teams Collaboration Communications Systems

2027-01-04 09:30
35 hours
Cape Town - City Lodge Hotel Victoria and Alfred Waterfront

MS-721: Manage Teams Collaboration Communications Systems

2027-01-18 09:30
35 hours
Johannesburg - City Lodge Waterfall City

MS-721: Manage Teams Collaboration Communications Systems

2027-02-01 09:30
35 hours
Garden Court South Beach

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