Get in Touch

Course Outline

Module 1: Overview and Architecture of Microsoft Teams

  • Essential Teams components and services
  • Teams architecture and dependencies
  • Role-based access control and administration

Module 2: Managing Teams Collaboration Experiences

  • Creating and managing Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • Apps, integrations, and lifecycle management

Module 3: Teams Phone and Voice Solutions

  • Teams Phone concepts and architecture
  • Configuring calling plans and direct routing
  • Managing devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policies, governance, and lifecycle management
  • Applying security and compliance settings
  • Auditing, reporting, and compliance monitoring

Module 5: Monitoring and Troubleshooting Teams

  • Monitoring Teams service health and usage
  • Resolving issues with meetings, voice, and collaboration
  • Utilising reporting tools and analytics for performance optimisation

Module 6: Advanced Configuration and Integration

  • Integrating Teams with Microsoft 365 and third-party applications
  • Hybrid deployment considerations
  • Automation and PowerShell for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Overview of MS-721 exam objectives
  • Exam structure, format, and question types
  • Practice questions and review sessions
  • Study resources, tips, and strategies for success

Summary and Next Steps

Requirements

  • A solid understanding of Microsoft 365 services and administration
  • Experience with core Microsoft Teams functionality
  • Familiarity with fundamental networking and identity concepts

Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals managing Microsoft 365 communications
 35 Hours

Need help picking the right course?
southafrica@nobleprog.co.za or +27 (0)10 005 5793

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-10-07 09:30
35 hours
Sheraton Pretoria Hotel

MS-721: Manage Teams Collaboration Communications Systems

2026-10-21 09:30
35 hours
Pretoria - Brooklyn Bridge

MS-721: Manage Teams Collaboration Communications Systems

2026-11-04 09:30
35 hours
Cape Town - City Lodge Hotel Victoria and Alfred Waterfront

MS-721: Manage Teams Collaboration Communications Systems

2026-11-18 09:30
35 hours
Johannesburg - City Lodge Waterfall City

MS-721: Manage Teams Collaboration Communications Systems

2026-12-02 09:30
35 hours
Garden Court South Beach

MS-721: Manage Teams Collaboration Communications Systems

2026-12-16 09:30
35 hours
Sheraton Pretoria Hotel

Related Courses

Microsoft Teams: Practical Collaboration, Productivity, and Automation

 7 Hours
Boost your productivity with this Microsoft Teams training in South Africa. Discover how to navigate team structures, automate tasks using Power Automate, and streamline collaboration with integrated Microsoft 365 tools. This course is ideal for users seeking practical skills to optimize real-world workflows.
Read more...

Microsoft Teams and Forms for Effective Collaboration and Data Collection

 6 Hours
This instructor-led training in South Africa introduces beginner users to the capabilities of Microsoft Teams and Forms. Participants will learn to manage channels, create digital forms, and integrate these tools to achieve seamless data collection and enhanced team communication workflows in an interactive setting.
Read more...

Microsoft Teams, Outlook, OneDrive, and Lists Integration

 14 Hours

This instructor-led live training in South Africa (online or onsite) is aimed at beginner-level business professionals who wish to use Microsoft Teams along with its powerful integrations with Outlook, OneDrive, and Lists for effective team collaboration and productivity.

  • Navigate the Teams interface, create teams and channels, and manage communication through posts, chats, and meetings.
  • Schedule and join Teams meetings via both Teams and Outlook, use in-meeting collaboration tools such as screen sharing, and manage meeting notes and recordings.
  • Efficiently manage emails, calendars, and Teams meetings using Outlook, and shift between email and Teams communication workflows smoothly.
  • Use OneDrive for cloud storage, sharing, and collaborating on documents in real time within Teams and Outlook, including file version management and recovery.
  • Create, customise, and manage Lists to organise tasks and projects, collaborate with team members, and integrate Lists with Outlook and OneDrive.
  • Seamlessly connect Teams with Outlook, OneDrive, and Lists to create a productive and integrated work environment, reducing redundant tasks and improving workflow efficiency.
Read more...

Teams and Read AI for Productive Meetings

 21 Hours

This instructor-led, live training in South Africa (online or onsite) is aimed at intermediate-level professionals who wish to optimise their use of Microsoft Teams and Read AI to enhance meeting outcomes and workflow efficiency.

By the end of this training, participants will be able to:

  • Configure and optimise Microsoft Teams for efficient meetings.
  • Integrate and personalise Read AI within Teams.
  • Use AI-powered features like summaries, transcripts, and participation analytics.
  • Improve collaboration, task tracking, and follow-up actions post-meeting.
  • Apply advanced strategies and use cases for sustained productivity.
Read more...

Related Categories

MS Teams
MS Teams