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Course Outline

Understanding Data-Informed Decision-Making

  • Key definitions and distinctions: data-informed versus data-driven
  • Case studies of data-informed decisions in public administration
  • Common sources of evidence in government contexts

Accessing and Assessing Data

  • Identifying relevant metrics, indicators, and reports
  • Evaluating the reliability and completeness of data
  • Understanding data provenance and inherent limitations

Posing the Right Questions

  • Framing decisions and defining specific information needs
  • Determining what to ask of data teams, analysts, or dashboards
  • Clarifying objectives before engaging with the data

Interpreting Data Insights

  • Analysing tables, visualizations, and dashboards
  • Distinguishing between correlation and causation
  • Identifying gaps, anomalies, and potential biases

Applying Data to Real-World Decisions

  • Using evidence to support or refine policy recommendations
  • Weighting trade-offs and risks when data is partial
  • Documenting rationale in memos, briefs, or presentations

Communicating and Defending Decisions

  • Storytelling with data for non-technical stakeholders
  • Building transparency into recommendations
  • Responding to challenges or scrutiny with evidence

Summary and Next Steps

Requirements

  • General experience in public policy, programme delivery, or service management
  • Familiarity with government processes or decision-making workflows
  • Confidence in interpreting charts, reports, or key performance indicators

Target Audience

  • Policy and programme analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners
 7 Hours

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