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Duration 2 hours
Course Outline
Introduction to LLMs and AI Tools
- What constitutes a Large Language Model (LLM)?
- Key AI tools: ChatGPT, Microsoft 365 Copilot, Grok
- The role of these tools within modern enterprise workflows
Prompting Strategies for Business Use
- Techniques for structuring questions and tasks for an LLM
- Examples: summarisation, tone control, rewrites, and decision support
- Common limitations and strategies to navigate them
AI in Practice: Executive-Level Use Cases
- Composing and responding to emails more efficiently
- Summarising Excel reports and PowerPoint content
- Drafting meeting summaries, agreements, and follow-up actions
- Extracting insights from lengthy or complex documents
Strategic Investment Considerations
- What Microsoft Copilot offers and its licensing models
- Examples of AI adoption ROI in other enterprises
- Implications regarding security, privacy, and compliance
Summary and Next Steps
Requirements
- A foundational understanding of business operations and productivity workflows.
- No technical or programming experience is required.
- Familiarity with tools such as Microsoft Excel, Word, PowerPoint, and Outlook is beneficial.
Audience
- Senior management and executive leadership teams.
- Decision-makers evaluating enterprise AI tools.
- Business leaders involved in communication, reporting, and strategic planning.
