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Course Outline
Foundations of Digital Intelligence
- Defining digital intelligence within the public sector context
- Key elements: tools, literacy, data, and ethics
- Digital capability frameworks and maturity models
Applications in the Public Sector
- Illustrations of digital intelligence in policy formulation and service provision
- Case studies from the health, transport, education, and finance sectors
- Key success factors and common challenges
Tools for Data Access and Visualisation
- Utilising dashboards to explore and present data effectively
- Interacting with government open data portals
- Common data visualisation platforms: Power BI, Tableau, and Excel
Transforming Data into Insights
- Converting raw data into actionable decisions
- Indicators, KPIs, and performance reporting mechanisms
- Identifying bias, data gaps, and uncertainty
Communicating Digital Intelligence
- Evidence-based storytelling with data
- Supporting senior leadership and stakeholders
- Ethical use of visualisations and digital narratives
Planning for Digital Maturity
- Assessing current digital capabilities
- Establishing goals for data literacy and tool adoption
- Internal collaboration and upskilling strategies
Summary and Future Directions
Requirements
- A general working knowledge of public sector information systems
- A basic grasp of digital tools and data management
- Professional experience in roles involving programme or policy analysis, reporting, or service delivery
Target Audience
- Policy and programme analysts
- Digital transformation teams
- Public sector professionals who utilise data to guide decisions
7 Hours
Testimonials (3)
Learning that the QGIS and a tool that can used by other different professionals such land survey
Bame Duncan Koko - Bentel Technologies (Pty) Ltd
Course - QGIS for Geographic Information System
How to use open satellites data for real applications
Tshering Dorji - Druk Holding and Investments
Course - Advanced Geographic Information Systems (GIS)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.