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Duration 21 hours (3 days)
Course Outline
🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)
- Overview of Microsoft Dynamics 365 BC ERP
- Core modules and system capabilities
- Basic navigation and user interface familiarisation
🔹 Module 2 – Warehouse Management Fundamentals in Business Central
- WMS concepts within the ERP context
- Configuration of warehouse structures, zones, bins, and units of measure
- Inbound and outbound processes: receiving, storage, and shipping
- Inventory operations: cycle counting and internal stock movements
🔹 Module 3 – Integration with Warehouse Insight
- Overview of Warehouse Insight and its integration with BC
- Setup and operation using mobile devices and barcode scanners
- Hands-on execution of tasks via handheld terminals (Datalogic, Zebra, Honeywell)
- Supported workflows: receiving, picking, put-away, packing, and shipping
- Consistent interface design across multiple warehouse configurations
🔹 Module 4 – License Plating and Advanced Traceability
- Understanding License Plate Number (LPN) concepts
- Creating and managing LPs for pallets, boxes, and containers
- Label printing and archiving of reports
- Mixed item tracking using unique LPNs
- Reducing manual scans while increasing reading precision
🔹 Module 5 – Equipment Calibration and Quality Support
- Integrating quality control processes into the WMS
- Tracking calibration schedules and equipment status
- Recording inspections and non-conformities within the ERP
- Generating alerts for maintenance and calibration requirements
🔹 Module 6 – Test Request (ST) and Custom Operational Workflows
- Modelling the Test Request (ST) process in Business Central
- Automating approval workflows and notifications (optional via Power Platform)
- Dashboards and reporting tools for monitoring test and equipment statuses
🔹 Module 7 – Best Practices, Configuration & Troubleshooting
- Recommended practices for warehouse and LPN setup
- User roles and access control management
- Version compatibility and upgrade considerations (e.g., upgrading to v23)
- Common troubleshooting techniques and issue resolution
- Integrations with other Microsoft ecosystem tools (Power BI, Power Automate)
Summary and Next Steps
Requirements
- Practical experience with ERP or WMS systems
- A solid understanding of inventory and warehouse operations
- Familiarity with the Microsoft ecosystem, including tools like Power Platform and Power BI
Target Audience
- Warehouse managers and logistics specialists
- ERP system administrators and consultants
- Operations and quality assurance personnel
