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Course Outline

1. Introduction to facilitation, or why it is worth using brainstorm
2. Defining customers/users using personalisation techniques
3. Defining the problem/challenge - client's situation
4. Identification of business value in the project - requirements and acceptance criteria
– creating User Story Maps using brainstorm techniques

  • Identification, definition, decomposition and prioritisation of requirements - tools and techniques, e.g. Richard Lawrens, Elephant carpaccio exercise.
  • Workshop:
    - Defining requirements - identifying requirements in the user story formula
    - Measurability of requirements and evaluation of effectiveness - identifying acceptance criteria for a user story
    - Prioritisation of requirements based on the project client's needs
    - Transferring requirements - how to ensure mutual understanding - conveying customer needs for a transparent user story.

5. Summary - retrospective "start, stop, continue"

Requirements

  • Experience in designing and/or developing software solutions for customers.

Audience

  • Developers
  • IT department managers
  • Project managers, PM
  • Product Owners
  • Marketing department staff
 7 Hours

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