Anti-Money Laundering (AML) and Combating Terrorist Financing (CTF) Training Course

AML/CTF Governance and Risk Oversight is a strategic training programme focused on strengthening organisational resilience against financial crime through effective governance, risk management, and regulatory alignment.

This instructor-led, live training (available online or onsite) is aimed at intermediate to advanced-level Board Members, Senior Executives, Compliance Officers, AML Officers, and Risk Professionals who wish to use structured AML/CTF frameworks to enhance oversight, reduce regulatory exposure, and protect institutional reputation.

This instructor-led, live training in South Africa (online or onsite) targets business managers, IT managers, and risk and compliance managers who wish to implement the COBIT framework to optimise IT governance and management.

By the end of this training, participants will be able to design, develop, implement, monitor, and enhance IT governance and management using COBIT principles and methods.

This instructor-led, live training, available in Ottawa or delivered remotely, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led, live training (available online or onsite) is designed for managers seeking to identify and mitigate fraud risks faced by eCommerce businesses.

Upon completing this training, participants will be able to:

• Comprehend the mechanisms behind eCommerce fraud.
• Analyze vulnerabilities within their organisation's eCommerce platform and operational processes.
• Assess their company's 'readiness' for implementing new anti-fraud measures.
• Effectively communicate and integrate suitable anti-fraud policies.

Course Format

• Interactive lectures and discussions.
• Ample exercises and practical application.
• Hands-on implementation within a live-lab environment.

Course Customisation Options

• To request customised training for this course, please contact us to arrange.

Enterprise IT governance is crucial for aligning technology initiatives with business strategy, ensuring value delivery, and managing risk.

This instructor-led, live training (online or onsite) is aimed at advanced-level IT governance professionals who wish to deepen their understanding of governance frameworks, value delivery, and risk management while preparing for advanced-level certification.

By the end of this training, participants will be able to:

• Apply governance frameworks to align IT with business objectives.
• Optimize value delivery through strategic investment and benefit realization.
• Evaluate and mitigate enterprise risks, including emerging risks.
• Develop strategies for IT resource optimization and sourcing decisions.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This course delivers a clear, practical grasp of the Incoterms® 2020 rules, illustrating how they delineate the obligations of buyers and sellers in international trade, and guiding you on applying them correctly in real-world transactions. Through interactive discussions and case studies, participants will learn how to select the appropriate Incoterm for their specific needs, sidestep common pitfalls, and ensure smooth, dispute-free shipments.

Overview

Regulators worldwide are increasingly tying the level of risk a bank assumes to the capital it must hold, while banks and financial institutions are progressively adopting risk-based management practices. As banks, their products, regulatory frameworks, and the global market become more complex, effective risk management faces growing challenges. A critical lesson from the banking crisis of the past five years is that risks are deeply interconnected; to manage them efficiently, banks must understand these interactions.

Key features include:

• an explanation of current risk-based regulations
• a detailed review of the major risks banks face
• industry best practices for adopting an enterprise-wide approach to integrate risk management across the entire organisation
• the use of governance techniques to foster a group-wide culture where everyone actively participates in managing risks in alignment with the bank’s strategic objectives
• an exploration of the challenges risk managers may encounter in the future

The course extensively utilises case studies designed to explore, examine, and reinforce the concepts and ideas covered over the five days. Historical events at various banks will be analysed throughout the course to highlight failures in risk management and the actions that could have been taken to prevent losses.

Objectives

The primary objective of this course is to assist bank management in delivering an appropriate integrated strategy for managing complex and evolving risks and regulations in today’s international banking environment. Specifically, this course aims to provide senior-level management with an understanding of:

• major risks within the financial industry and the key international risk regulations
• how to manage a bank’s assets and liabilities while maximising returns
• the interactions between different risk types and how banks utilise an integrated approach for management
• corporate governance and best practice approaches for managing the diverse interests of stakeholders
• how to cultivate a culture of risk governance as a tool for minimising unnecessary risk-taking

Who should attend this seminar

This course is intended for those new to integrated risk management, senior management responsible for strategic risk management, or individuals wishing to further their understanding of enterprise risk management. It will be particularly useful for:

• Board-level bank management
• Senior managers
• Senior risk managers and analysts
• Senior directors and risk managers responsible for strategic risk management
• Internal auditors
• Regulatory and compliance personnel
• Treasury professionals
• Asset and liability managers and analysts
• Regulators and supervisory professionals
• Suppliers and consultants to banks and the risk management industry
• Corporate governance and risk governance managers.

The 'Leadership for Directors and Board Members' course is designed to enhance the leadership and governance skills of directors and board members.

This instructor-led live training is available both online and onsite, targeting directors, executives, and board members who want to develop effective leadership, governance, and decision-making skills at the board level.

By the end of this training, participants will be able to:

• Understand the legal, ethical, and strategic responsibilities of directors and board members.
• Apply principles of good governance to improve organizational performance.
• Foster effective communication and collaboration in the boardroom.
• Respond to crises and manage risks at the executive level.

Format of the Course

• Interactive lecture and facilitated discussion.
• Case studies and role-playing exercises.
• Group activities and scenario-based analysis.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in South Africa (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills.

By the end of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in South Africa (online or onsite) is aimed at managers, supervisors, and technical professionals transitioning into leadership roles who wish to use structured leadership frameworks and communication tools to strengthen authority, delegation, and team performance in growing organisations.

By the end of this training, participants will be able to:

• Define and apply clear leadership authority and accountability within their scope.
• Delegate tasks and outcomes effectively while maintaining performance oversight.
• Conduct structured, direct, and constructive performance conversations.
• Communicate expectations clearly to improve engagement and cross-functional alignment.

Ownership and accountability are fundamental to organisational management. Ownership entails taking responsibility and initiative for tasks, while accountability involves being answerable for the outcomes. These principles are essential as they promote a culture of responsibility and reliability, leading to improved performance, effective problem-solving, and alignment with organisational goals.

Customers have always been the lifeblood of any business. However, the rise of the internet and social media has transformed the business landscape, eroding traditional competitive advantages and placing Customer Experience at the heart of strategic success. In today’s market, Customer Experience is the last sustainable battleground for differentiation.

To thrive in this evolving environment, businesses must leverage the right skills, tools, and techniques to keep the customer experience at the core of their value proposition. The ultimate strategic goal is to understand what customers perceive as quality and consistently deliver it in a cost-effective and reliable way.