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Course Outline
Introduction to AI in Human Resources
- An overview of AI capabilities pertinent to HR, including LLMs, automation, and data analytics
- Identification of common HR applications and their impact areas
- Strategies for assessing organizational readiness and defining the scope of AI pilots
Responsible AI, Data Privacy, and Regulatory Compliance in HR
- Core principles of data privacy and the handling of personal information within HR
- Addressing bias, fairness, and legal obligations in recruitment and performance management
- Establishing governance frameworks, approval processes, and documentation standards for HR AI projects
Practical Prompt Engineering and Generative Workflows for HR
- Developing prompts for creating job descriptions, summarizing candidate screenings, and drafting offer letters
- Utilizing templates and prompt structures for HR communications and policy drafting
- Iterating on prompts, validating outputs, and implementing human-in-the-loop verification
Automation and Process Architecture
- Constructing end-to-end workflows that integrate LLMs, spreadsheets, and HR Information Systems (HRIS)
- Streamlining repetitive tasks such as interview scheduling, answering FAQs, and managing onboarding checklists
- An introduction to integration patterns using APIs and low-code platforms
People Analytics and AI-Driven Decision Support
- Leveraging AI for workforce insights, including attrition forecasting, skills gap analysis, and personalized learning recommendations
- Interpreting model results and effectively communicating insights to stakeholders
- Defining KPIs and calculating Return on Investment (ROI) for HR AI initiatives
Change Management and Implementation Strategy
- Forming cross-functional teams and developing stakeholder engagement strategies
- Planning pilot phases, rollout schedules, and capacity building for HR teams
- Addressing operational aspects such as system monitoring, maintenance, and continuous optimization
Practical Workshop: Designing an AI-Powered HR Solution
- Team exercise: Select a specific challenge, architect a solution, and develop corresponding prompts and workflows
- Presenting solutions and engaging in peer reviews with a focus on ethical and operational feasibility
- Discussing next steps and providing templates for pilot execution
Conclusion and Future Directions
Requirements
- Foundational knowledge of HR processes and standard terminology
- Proficiency in using spreadsheet software and web-based applications
- A keen interest in the ethical and practical application of AI within HR
Target Audience
- HR Managers and HR Business Partners
- Talent Acquisition Specialists and People Operations Professionals
- HR Analysts and People Analytics Practitioners
14 Hours