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Duration 14 hours
Course Outline
Introduction to AI in HR
- Overview of AI capabilities relevant to HR: LLMs, automation, and analytics
- Common HR use cases and areas of impact
- Evaluating readiness and scoping for AI pilots
Responsible AI, Privacy, and Compliance in HR
- Data privacy fundamentals and the handling of personal data within HR
- Bias, fairness, and legal considerations in recruitment and performance evaluation
- Governance, approvals, and documentation requirements for HR AI projects
Practical Prompting and Generative Workflows for HR
- Creating prompts for job descriptions, candidate screening summaries, and offer letters
- Templates and prompt patterns for HR communications and policy drafting
- Prompt iteration, validation, and human-in-the-loop verification
Automation and Process Design
- Designing end-to-end workflows that integrate LLMs, spreadsheets, and HRIS
- Automating repetitive tasks such as interview scheduling, FAQ responses, and onboarding checklists
- Integration patterns using APIs and low-code tools (overview)
People Analytics and AI-Driven Decision Support
- Applying AI for workforce analytics: attrition prediction, skills gap analysis, and learning recommendations
- Interpreting model outputs and communicating insights to stakeholders
- Setting KPIs and measuring ROI for AI initiatives within HR
Change Management and Implementation Roadmap
- Building cross-functional teams and stakeholder engagement strategies
- Planning pilots, rollout phases, and team training
- Operational considerations including monitoring, maintenance, and continuous improvement
Hands-on Workshop: Designing an AI-Enabled HR Use Case
- Group activity: selecting a target problem, designing a solution, and creating prompts/workflows
- Presentations and peer reviews with feedback on ethical and operational aspects
- Next steps and templates for implementing pilots
Summary and Next Steps
Requirements
- Basic familiarity with HR processes and terminology
- Confidence in using spreadsheets and web-based applications
- Interest in the practical and ethics-conscious application of AI in HR
Target Audience
- HR managers and HR business partners
- Talent acquisition and people operations professionals
- HR analysts and people analytics practitioners
