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Course Outline
Introduction to Management
The Role of Leadership Skills in Modern Management
Leading a Work Team
- Exploring different management styles
- Selecting the most effective management style for various phases of team development
- Defining the ideal manager profile and analysing one’s own leadership approach
- Evaluating personal strengths and weaknesses as a team leader to identify areas for growth
- Understanding the characteristics of high-performing teams
- Coordinating activities to ensure the achievement of established goals
Communication within Organizations
- The foundations of verbal and non-verbal communication
- Recognising individual communication styles
- Identifying common communication barriers
- Mastering effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing effective feedback
- Navigating challenging situations during interactions
- Understanding organizational communication networks
- Optimising information flow models
Selected Techniques for Conflict Resolution in Teams
- Understanding the nature and different types of conflict
- Identifying primary sources of friction
- Adopting assertive behavioural styles and appropriate conduct during disputes
- Leveraging conflicts for personal and team development
- Applying strategies in conflict scenarios
- Practising effective conflict management
- Key methods for resolving disagreements
- Managing emotions during conflicts
- Overcoming verbal and non-verbal barriers to communication and resolution
Motivating Team Management
- Understanding the state of being motivated
- Identifying what drives employees within an organization
- Recognising different types of motivation
- Principles of economic incentives
- Utilising intangible resources for motivation
- Applying psychological principles to inspire staff
- The role of feedback and performance evaluation
- The importance of language in motivational practices
Effective Time Management and Utilisation
- Using the time management matrix
- Controlling personal time and addressing time-wasting habits
- Applying time planning techniques
- Effective delegation of authority and tasks
Coaching
- Understanding the concept and practical applications of coaching
- Individual participant activities
- Providing in-depth feedback.
Course Conclusion
Requirements
This course is designed for a general audience, and no prior specialist knowledge is required for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group
