Microsoft Authorized Training in Cape Town

This instructor-led, live training in Cape Town (online or onsite) is designed to assist participants in preparing for the Microsoft Azure Data Engineer certification exam (DP-203).

The curriculum explores the fundamentals of Azure data services and demonstrates how they can be utilised to process, store, and manage data within the cloud. Participants will gain skills in developing data processing solutions using Azure Data Factory, Azure Stream Analytics, and Azure Databricks, as well as working with NoSQL databases via Azure Cosmos DB.

This instructor-led, live training in Cape Town (online or on-site) is designed to assist participants in preparing for the Microsoft Azure DevOps Engineer certification exam (AZ-400).

The course explores the fundamentals of DevOps methodologies and their application within the Azure environment. Attendees will gain proficiency in using Azure DevOps to oversee code repositories, construct and manage build and release pipelines, and execute continuous integration and continuous delivery (CI/CD) strategies.

This instructor-led, live training in Cape Town (online or onsite) is designed to help participants prepare for the Microsoft Azure Solutions Architect Expert (AZ-305) certification exam.

The course covers advanced concepts of cloud computing and Azure services. It provides a comprehensive introduction to Azure solutions architecture, including its principles, components, and services. Participants will also learn how to design and deploy Azure solutions using best practices and industry standards.

This instructor-led, live training in Cape Town (online or onsite) is designed to assist participants in preparing for the Microsoft Azure Security Engineer Associate (AZ-500) certification exam.

The course covers various security topics related to Azure, including identity and access management, platform protection, data and application protection, and operations management.

This instructor-led, live training in Cape Town (online or onsite) is designed to help participants prepare for the Microsoft Azure Developer Associate (AZ-204) certification exam.

The course covers the principles of developing Azure solutions, including Azure compute, storage, and security features. It provides a comprehensive introduction to Azure development, covering tools and services for building, testing, and deploying applications.

This instructor-led, live training in Cape Town (delivered online or on-site) is designed to assist participants in preparing for the Microsoft Azure Administrator Associate (AZ-104) certification examination.

The curriculum addresses the essential competencies needed to manage Azure resources, encompassing Azure virtual machines, storage solutions, and Azure network administration.

This instructor-led, live training in Cape Town (online or onsite) is designed to help participants prepare for the Microsoft Azure Fundamentals (AZ-900) certification exam.

The course covers the basic concepts of cloud computing and Azure services. It provides a comprehensive introduction to Azure, including its architecture, pricing and support, and the most commonly used Azure services.

Explore Microsoft 365 Security Management, focusing on managing security metrics, enabling Azure AD Identity Protection, configuring Microsoft 365 security services, and utilising Microsoft 365 Threat Intelligence.

Discover how to investigate, respond to, and hunt for threats using Microsoft Azure Sentinel, Azure Defender, and Microsoft 365 Defender. This course teaches you how to mitigate cyber threats by leveraging these technologies. Specifically, you will learn to configure and utilise Azure Sentinel as well as employ the Kusto Query Language (KQL) for detection, analysis, and reporting. Designed for professionals in Security Operations roles, this course aids learners in preparing for the SC-200: Microsoft Security Operations Analyst exam.

Audience Profile

The Microsoft Security Operations Analyst works alongside organisational stakeholders to secure information technology systems. Their primary objective is to reduce organisational risk by rapidly remediating active attacks, advising on improvements to threat protection practices, and referring policy violations to the appropriate stakeholders. Responsibilities encompass threat management, monitoring, and response using a variety of security solutions across the environment. This role primarily involves investigating, responding to, and hunting for threats using Microsoft Azure Sentinel, Azure Defender, Microsoft 365 Defender, and third-party security products. As the Security Operations Analyst consumes the operational output of these tools, they are a critical stakeholder in their configuration and deployment.

Job role: Security Engineer

Preparation for exam: SC-200

Features: none

Skills gained

• Explain how Microsoft Defender for Endpoint can remediate risks in your environment
• Create a Microsoft Defender for Endpoint environment
• Configure Attack Surface Reduction rules on Windows 10 devices
• Perform actions on a device using Microsoft Defender for Endpoint
• Investigate domains and IP addresses in Microsoft Defender for Endpoint
• Investigate user accounts in Microsoft Defender for Endpoint
• Configure alert settings in Microsoft Defender for Endpoint
• Explain how the threat landscape is evolving
• Conduct advanced hunting in Microsoft 365 Defender
• Manage incidents in Microsoft 365 Defender
• Explain how Microsoft Defender for Identity can remediate risks in your environment
• Investigate DLP alerts in Microsoft Cloud App Security
• Explain the types of actions you can take on an insider risk management case
• Configure auto-provisioning in Azure Defender
• Remediate alerts in Azure Defender
• Construct KQL statements
• Filter searches based on event time, severity, domain, and other relevant data using KQL
• Extract data from unstructured string fields using KQL
• Manage an Azure Sentinel workspace
• Use KQL to access the watchlist in Azure Sentinel
• Manage threat indicators in Azure Sentinel
• Explain the Common Event Format and Syslog connector differences in Azure Sentinel
• Connect Azure Windows Virtual Machines to Azure Sentinel
• Configure Log Analytics agent to collect Sysmon events
• Create new analytics rules and queries using the analytics rule wizard
• Create a playbook to automate an incident response
• Use queries to hunt for threats
• Observe threats over time with livestream

This three-day programme equips learners with the skills to automate administrative tasks using Windows PowerShell 5.1. Participants will master essential scripting techniques, including developing advanced functions, crafting controller scripts, and managing script errors. The curriculum covers working with Windows PowerShell Workflow, REST APIs, and data files formatted in XML and JSON. Additionally, students will gain proficiency in deploying new administration tools such as Desired State Configuration (DSC) and Just Enough Administration (JEA) to configure and secure servers effectively.

In this whiteboard design session, you will learn how to design a solution using a combination of Azure Resource Manager templates and Azure DevOps to enable continuous delivery across several Azure PaaS services.

Upon completing this workshop, you will be well-equipped to build templates that automate cloud infrastructure and minimise error-prone manual processes. Additionally, you will create an Azure Resource Manager (ARM) template to provision Azure resources, configure continuous delivery with Azure DevOps, integrate Application Insights into an application, and set up an Azure DevOps project along with a Git repository.

This workshop provides insight into the process of modernising legacy on-premises applications and infrastructure by utilising cloud services. Participants will also learn how to integrate a combination of web and mobile services, with security managed through Azure Active Directory.

This one-day, instructor-led security workshop offers valuable insights into security practices designed to enhance an organisation's security posture. The course explores the Red team versus Blue team model of security professionals. In this scenario, the red team attacks specific components of a company’s security infrastructure, while the blue team defends against these attacks. Both groups collaborate to strengthen the organisation's defences. Because their combined aim is to help the business achieve a higher standard of security, the industry refers to this collaborative function as the 'Purple team' model.

This workshop forms part of a broader series of Microsoft Security workshops. While previous completion of other courses in the series is not a prerequisite, it is strongly recommended that participants begin with this foundational course, Microsoft Security Workshop: Enterprise Security Fundamentals.

This one-day, instructor-led programme is designed for IT professionals and managers who utilise Active Directory or oversee teams that do. It also benefits those working with products that integrate with Active Directory, such as Exchange. Participants will gain insights into the development and rationale behind Microsoft's Active Directory, its core architecture, design principles, management strategies, and security basics, including cloud integration with services like Azure.

This one-day, instructor-led course is designed for IT professionals keen on broadening their knowledge base and technical expertise regarding the Cloud and Microsoft Cloud products, including Azure, Office 365, OneDrive, and Intune. Students will gain insight into high-level terminology, structure, security, deployment and migration practices, as well as the general scope of Microsoft's cloud product offerings.

In this Introduction to Microsoft Project 2019: Getting Started course, participants will become familiar with the Project 2019 or Project 365 interface, exploring project views and the ribbon. The training covers entering, organizing, and linking tasks, managing resources, generating basic reports, and developing independent project capabilities. Ample time is dedicated to practising fundamental skills crucial for the efficient use of this software.

This course equips students with the essential knowledge and skills required to utilise PowerShell for the administration and automation of Windows server environments. Learners will acquire the ability to identify and construct the necessary commands to execute specific tasks. Furthermore, students will learn how to develop scripts to handle advanced operations, such as automating repetitive processes and generating reports. The course provides prerequisite skills that support a wide array of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. Aligned with this objective, the course does not concentrate exclusively on any single product; however, Windows Server serves as the primary platform for demonstrating the techniques taught, as it is the common foundation for all these products.

This course offers foundational knowledge on security, compliance, and identity concepts, along with related cloud-based Microsoft solutions.

About This Course

This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. Using hands-on labs, students learn the following:

• How to architect and implement a System Center 2012 R2 Operations Manager Management Group.

• How to upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

• Understand the key elements of Management Packs including Object Discoveries, Rules, Monitors, Targeting and Run As Accounts and Run As Profiles. This includes authoring Management Packs.

• How to configure fabric and application monitoring in System Center 2012 R2 Operations Manager including both datacenter and cloud resources such as networking, storage and compute.

• How to configure monitoring of .NET and Java based applications using Application Performance Monitoring.

• How to configure end-to-end service monitoring including synthetic transactions and Distributed Application Diagrams.

• How to configure Dashboards, Service Level Tracking Reporting and the SharePoint Web Part to enable visualization of key performance and availability metrics.

• How to customize the Operations Manager Console to meet the needs of different application support teams.

• How to integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to include key business processes and procedures.

• How to troubleshoot an Operations Manager Management Group and perform disaster recovery procedures such as database and management server recovery.

• How to use new features in System Center 2012 R2 including: Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. The secondary audience for this course is cloud and datacenter administrators who are already familiar with Operations Manager and want to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

At Course Completion

After completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architect a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Perform different methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

Over the course of five days, this programme equips you with the essential knowledge and skills required to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint setup. The course also provides guidelines, best practices, and key considerations to help you optimise your SharePoint deployment.

This is the first of two courses designed for IT professionals, aligned with the SharePoint 2016 IT Pro certification path.

Audience Profile

This course is targeted at experienced IT professionals keen on learning how to install, configure, deploy, and manage SharePoint 2016 installations in either a data centre or cloud environment.

Typically, students have over one year of hands-on experience* in planning and maintaining SharePoint, alongside two years’ experience with other core technologies that SharePoint relies on. These include Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

A minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on or job experience should stem from a solutions-based role where the candidate has worked on multiple solutions within the SharePoint space, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This course equips experienced Exchange Server administrators with the expertise required to design and implement a robust Exchange Server messaging environment. Participants will learn to configure advanced deployment components, including site resilience, enhanced security protocols, compliance measures, archiving and discovery solutions, coexistence with other Exchange organisations or Exchange Online, and migration from prior Exchange Server versions. The curriculum also outlines guidelines, best practices, and critical considerations to optimise Exchange Server deployments.

Audience Profile

This course is tailored for IT professionals, including experienced messaging administrators, messaging architects, and consultants. It is ideal for enterprise personnel tasked with designing and deploying Exchange Server solutions, particularly those managing environments that include previous Exchange Server versions or Exchange Online. Students are expected to have prior experience with Exchange Server 2019 or earlier iterations.

At Course Completion

Upon completing this course, students will be able to:

• Plan for Exchange Server deployments.
• Plan and deploy Exchange Server hardware, virtualization, mailbox databases, and public folders.
• Plan message transport in Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server by using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and design and implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence among Exchange Server organisations.
• Plan and implement the upgrade from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

In this course, students will learn to develop advanced ASP.NET MVC applications using .NET Framework tools and technologies. The focus will be on coding activities that enhance the performance and scalability of a web application. ASP.NET MVC will be introduced and compared with Web Forms so that students know when each should/could be used. This course will also prepare the students for exam 70-486.

Audience Profile

This course is intended for professional web developers who use Microsoft Visual Studio in an individual-based or team-based, small-sized to large development environment. Candidates for this course are interested in developing advanced web applications and want to manage the rendered HTML comprehensively. They want to create websites that separate the user interface, data access, and application logic.

At Course Completion

After completing this course, students will be able to:

• Describe the Microsoft Web Technologies stack and select an appropriate technology to use to develop any given application.
• Design the architecture and implementation of a web application that will meet a set of functional requirements, user interface requirements, and address business models.
• Create MVC Models and write code that implements business logic within Model methods, properties, and events.
• Add Controllers to an MVC Application to manage user interaction, update models, and select and return Views.
• Create Views in an MVC application that display and edit data and interact with Models and Controllers.
• Run unit tests and debugging tools against a web application in Visual Studio and configure an application for troubleshooting.
• Develop a web application that uses the ASP.NET routing engine to present friendly URLs and a logical navigation hierarchy to users.
• Implement a consistent look and feel, including corporate branding, across an entire MVC web application.
• Use partial page updates and caching to reduce the network bandwidth used by an application and accelerate responses to user requests.
• Write JavaScript code that runs on the client side and utilizes the jQuery script library to optimize the responsiveness of an MVC web application.
• Implement a complete membership system in an MVC web application.
• Build an MVC application that resists malicious attacks and persists information about users and preferences.
• Describe how to write a Microsoft Azure web service and call it from and MVC application.
• Describe what a Web API is and why developers might add a Web API to an application.
• Modify the way browser requests are handled by an MVC application.
• Describe how to package and deploy an ASP.NET MVC web application from a development computer to a web server for staging or production.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

This course equips IT Professionals with the skills to manage Azure subscriptions, secure identities, administer infrastructure, configure virtual networking, connect Azure to on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, deploy web apps and containers, back up and share data, and monitor solutions.

Designed for Azure Administrators, this training covers the management, implementation, and monitoring of identity, governance, storage, compute, and virtual networks within a cloud environment. Azure Administrators will learn to provision, size, monitor, and adjust resources as required.

This course equips IT security professionals with the essential knowledge and skills to implement security controls, maintain organizational security postures, and identify and remediate security vulnerabilities. It covers security for identity and access, platform protection, data and applications, and security operations.

Audience profile

This course is designed for Azure Security Engineers planning to take the associated certification exam or performing security tasks in their day-to-day jobs. It is also beneficial for engineers seeking to specialize in securing Azure-based digital platforms and playing an integral role in protecting an organisation's data.

Skills gained

• Implement enterprise governance strategies including role-based access control, Azure policies, and resource locks.
• Implement an Azure AD infrastructure including users, groups, and multi-factor authentication.
• Implement Azure AD Identity Protection including risk policies, conditional access, and access reviews.
• Implement Azure AD Privileged Identity Management including Azure AD roles and Azure resources.
• Implement Azure AD Connect including authentication methods and on-premises directory synchronization.
• Implement perimeter security strategies including Azure Firewall.
• Implement network security strategies including Network Security Groups and Application Security Groups.
• Implement host security strategies including endpoint protection, remote access management, update management, and disk encryption.
• Implement container security strategies including Azure Container Instances, Azure Container Registry, and Azure Kubernetes.
• Implement Azure Key Vault including certificates, keys, and secrets.
• Implement application security strategies including app registration, managed identities, and service endpoints.
• Implement storage security strategies including shared access signatures, blob retention policies, and Azure Files authentication.
• Implement database security strategies including authentication, data classification, dynamic data masking, and always encrypted.
• Implement Azure Monitor including connected sources, log analytics, and alerts.
• Implement Azure Security Center including policies, recommendations, and just in time virtual machine access.
• Implement Azure Sentinel including workbooks, incidents, and playbooks.

About This Course

In this course, learners will gain an understanding of database principles within a cloud setting, acquire fundamental skills in cloud data services, and establish a solid foundation in Microsoft Azure cloud data solutions. Participants will identify and describe essential data concepts, including relational, non-relational, big data, and analytics, while examining how these technologies are applied using Microsoft Azure. They will investigate the roles, tasks, and responsibilities associated with the data industry. Students will delve into relational data offerings, learning how to provision and deploy relational databases, as well as query relational data through Azure cloud solutions. The curriculum also covers non-relational data offerings, including the provisioning and deployment of non-relational databases and data stores on Azure. Learners will explore processing options for developing data analytics solutions in Azure, focusing on Azure Synapse Analytics, Azure Databricks, and Azure HDInsight. Additionally, students will understand what Power BI is, its core components, and how these elements function together.

Audience Profile

This course is designed for individuals seeking to learn the fundamentals of database concepts in a cloud environment, develop basic skills in cloud data services, and build foundational knowledge of cloud data services within Microsoft Azure.

At Course Completion

Upon completing this course, students will be able to:

• Describe core data concepts in Azure
• Explain concepts of relational data in Azure
• Explain concepts of non-relational data in Azure
• Identify components of a modern data warehouse in Azure

About This Course

This course provides a comprehensive review of the marketing application configuration required to stimulate business growth. It delves into essential areas such as lead management, the creation of marketing forms and pages, audience segmentation, and email marketing campaigns. These components are interconnected through interactive customer journey design, which also encompasses the configuration of events and surveys.

Audience Profile

This course is tailored for IT and marketing professionals seeking to understand how to effectively leverage Dynamics 365 Marketing to benefit their organisations.

At Course Completion

Upon successfully completing this course, participants will be capable of:

• Configuring advanced system settings
• Managing marketing content, templates, and integrations
• Creating and managing leads
• Designing and establishing marketing forms and web pages
• Creating and managing audience segments
• Setting up and executing customer journeys
• Creating and managing events
• Distributing and analysing survey data

During this course, learners will acquire the skills to plan and implement an endpoint deployment strategy using contemporary deployment techniques and update strategies. The curriculum introduces the fundamental components of modern management, co-management frameworks, and Microsoft Intune integration. It addresses application deployment, the management of browser-based applications, and critical security principles including authentication, identity management, access control, and compliance policies. Additionally, the course explores technologies such as Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint to safeguard devices and data.

Content is the most critical digital asset for every organisation. In this course, you will learn how to plan, configure, and manage SharePoint Sites and OneDrive to enable modern content services that transform the content lifecycle. Specifically, this course discusses the modern SharePoint site structure, such as SharePoint hub sites. It provides best practices for the adoption and deployment of OneDrive within your organisation. It also covers sharing, security, and monitoring in SharePoint and OneDrive in Microsoft 365. Additionally, you will learn how to manage user profiles and apps with proper permission settings. We will also discuss how to plan and configure Managed Metadata, Business Connectivity Services, and search allowing content to be found, consumed, and governed across Microsoft 365.

After completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage sites storage limits.
• Deploy OneDrive sync client.
• Use Group Policy to control OneDrive sync client settings.
• Manage external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom apps.
• Create and manage term groups, term sets, and terms.
• Describe the difference between modern and classic search experiences.

About This Course

This course explores three core pillars of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In the section on tenant and service management, you will investigate the critical components required when designing your Microsoft 365 tenant. Following the planning phase, you will acquire the skills to configure your tenant, covering your organisational profile, subscription options, component services, user accounts and licenses, and security groups. Furthermore, you will learn how to manage your tenant, which involves configuring tenant roles and monitoring tenant health and services. With your Microsoft 365 tenant established, the course moves to the key components of Office 365 management. This starts with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, the Microsoft Power Platform, additional product resources, and device management. You will then proceed to configure Office 365, with a primary emphasis on Office client connectivity. Subsequently, you will examine how to manage Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments, ranging from user-driven installations to centralised deployments. You will conclude this segment by learning to configure Office Telemetry and Microsoft Analytics. The course finishes with a detailed examination of Microsoft 365 identity synchronisation, focusing on Azure Active Directory Connect. You will learn to plan and implement Azure AD Connect, manage synchronised identities, and implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This final section wraps up with a comprehensive look at implementing application and external access. You will learn to add and manage applications in Azure Active Directory, including configuring multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including installing and registering a connector and publishing an on-premises app for remote access. Finally, you will explore how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting B2B collaboration.

Audience Profile

This course is designed for individuals aspiring to the Microsoft 365 Enterprise Admin role who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronisation
• Implementing application and external access

Gain insight into Office 365 Management, covering the essential components of Office 365, strategies for transitioning an organisation to Office 365, configuration techniques, and methods for overseeing Office 365 ProPlus deployments.

Audience profile

This course is tailored for individuals aspiring to the Microsoft 365 Enterprise Admin role who have completed one of the Microsoft 365 role-based administrator certification pathways.

Skills gained

• Office 365 overview
• Transitioning an organisation to Office 365
• Configuring Office 365
• Managing Office 365 ProPlus deployments

This course is tailored for individuals aspiring to the Microsoft 365 Administrator role who have completed at least one of the Microsoft 365 role-based administrator certification paths.

About This Course

This course explores the essential components of Microsoft 365 messaging administration, covering message transport and mail flow, messaging security, hygiene, compliance, infrastructure, and hybrid messaging solutions. It is tailored for IT professionals who are responsible for deploying and managing the messaging infrastructure for Microsoft 365 within their organisations.

Audience Profile

As a Messaging Administrator, you will deploy, configure, manage, and troubleshoot recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Your duties involve managing message hygiene, the messaging infrastructure, and hybrid configuration and migration processes. To establish a secure hybrid topology that aligns with the business requirements of a modern organisation, the Messaging Administrator must work closely with the Security Administrator and the Microsoft 365 Enterprise Administrator. A foundational understanding of authentication types, licensing, and integration with Microsoft 365 applications is essential for this role.

At Course Completion

Upon finishing this course, students will be capable of:

• Configuring and managing the transport pipeline
• Managing and troubleshooting mail flow and transport issues
• Handling message hygiene and compliance
• Managing authentication for messaging
• Configuring organisational settings and sharing policies
• Managing mobile devices
• Handling role-based permissions
• Creating and managing recipient objects and resources
• Planning, implementing, and troubleshooting public folders
• Planning a hybrid environment
• Executing mailbox migrations
• Deploying and troubleshooting a hybrid environment

About This Course

In this course, you will learn how to manage Microsoft Teams in your organisations. The course covers Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying teams, and managing collaboration and communication in Microsoft Teams. You will learn about Teams architecture. Specifically, you will learn about the integration between Microsoft Teams and various workloads and services in Microsoft 365. You will learn about security and compliance features for Teams, including conditional access, MFA, Threat, alerts, DLP policies, eDiscovery, and information barrier policies. You will also learn about preparing the environment for a Microsoft Teams deployment, including upgrading from Skype for Business to Microsoft Teams, network settings, and managing Microsoft Teams endpoints. Lastly, you will learn about how to create and manage teams, manage membership, including internal and external users. You will further learn about different settings and policies to manage collaboration and communication experiences in Microsoft Teams.

Audience Profile

This course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role and are interested in in passing the Microsoft Teams Administrator Associate certification exam. The Microsoft Teams Administrator configures, deploys, and manages Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. The Teams Administrator collaborates with Telephony engineers to integrate advanced voice features into Microsoft Teams. This role is not responsible for configuring direct routing, configuring call routing, or integrating telephony.

At Course Completion

By actively participating in this course, you will learn about the following:

• What is Microsoft Teams and how the components work together
• How to implement Governance, Security and Compliance for Microsoft Teams
• How to prepare an organisations environment for a Microsoft Teams deployment
• How to deploy and manage teams
• Ways of managing collaboration in Microsoft Teams
• Techniques to manage and troubleshoot communication in Microsoft Teams

TARGET AUDIENCE

This course is designed for individuals with a fundamental understanding of Microsoft® Windows® who wish to learn how to utilise Outlook as an email client to manage their email correspondence, calendar appointments, contact details, and other communication tasks.

The Solution Architect plays a pivotal role in the successful design, implementation, deployment, and adoption of comprehensive solutions. This professional ensures that the delivered solution addresses both the current and future requirements of the client. Through this course, learners will gain insight into the critical decisions made by a Solution Architect during an implementation process, including aspects such as security, integrations, Power Apps architecture, Power Automate architecture, and more. The course is structured to provide a foundational understanding of the Solution Architect role.

This five-day instructor-led programme is tailored for IT professionals who already possess some experience with Windows Server. It targets professionals responsible for managing identity, networking, storage, and compute resources using Windows Server 2019, and who need to understand the applicable scenarios, requirements, and options available for Windows Server 2019. The course equips IT professionals with the fundamental administration skills necessary to deploy and support Windows Server 2019 within most organisations.