Experience interactive, hands-on instruction in IT Operations Analytics (ITOA) through instructor-led sessions, either online or onsite. These practical courses demonstrate how to effectively measure, analyze, and enhance the performance of your IT operations.
Training options include both online and onsite live formats. Online live training (also referred to as remote live training) is delivered via an interactive remote desktop connection. Onsite live training is conducted directly at your customer premises in Durban or within NobleProg corporate training centers in Durban.
ITOA is also recognized as “advanced operational analytics” or “IT data analytics”.
NobleProg -- Your Local Training Provider
Garden Court South Beach
Durban, South Africa
Way to get there
From Durban city centre: follow the beachfront/Marine Parade south toward South Beach.
By car/taxi: give the driver the address 73 O.R. Tambo Parade, South Beach, Durban 4001.
From King Shaka International Airport: the hotel is roughly 30 km ;from the airport.
This instructor-led, live training in Durban (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.
By the end of this training, participants will be able to:
Understand the architecture and components of BMC Remedy ITSM.
Configure and customise forms, workflows, and applications within Remedy.
Implement effective incident and problem management practices.
Manage change and release processes efficiently to minimise risks.
Utilise BMC Remedy's asset management for comprehensive asset lifecycle management.
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