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Course Outline

1. GUIDING PRINCIPLES

Examine the core tenets of user-centred design

Understand the significance of ISO9241 as a benchmark in usability standards

Distinguish clearly between usability and overall user experience

Accurately identify user needs and intended goals

2.USER RESEARCH

Outline the fundamental components of use

Develop effective interviewing techniques for target audiences

Differentiate between direct observation and subjective interpretation

Collect and analyse high-quality user data

Formulate robust research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Recognise potential users of a product or system

Develop product personas and interpret their specific needs

Apply Hick’s Law to understand the relationship between interface choices and cognitive load

Manage and define the key elements of user stories

4. MEASURING USABILITY

Assess usability through the lenses of effectiveness, efficiency, and satisfaction

Leverage behavioural data to evaluate the strength of design ideas

Utilise A/B testing to select between design alternatives

Understand the strategic value of iterative design

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent user experience

Establish a logical flow between the user and the product or service

Structure and label content, functions, and features effectively

Compare implementation, mental, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for interface design

Define the concept of progressive disclosure

Distinguish between interaction design and information architecture

Recognise the critical role of consistency in interface design

7. VISUAL DESIGN

Design interfaces that leverage universal principles of visual design

Evaluate the quality of page layouts

Select suitable interactive controls for the interface

Enhance research insights through the application of eye-tracking methodology

8. INTERFACE PROTOTYPING

Evaluate different prototyping methods, such as paper and digital prototypes

Clarify the distinctions between prototypes and sketches

Explore multiple design solutions before finalising a choice

Practically create paper prototypes

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other established principles

Identify the various forms of usability evaluation

Document data from usability assessments

Assess system usability by applying relevant heuristics.

Requirements

No prior specific requirements are necessary to enrol in this course.

 28 Hours

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