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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design.

Introduce ISO9241 as a critical standard in the realm of usability.

Clarify the distinctions between usability and user experience.

Learn to confidently identify user needs and objectives.

2. USER RESEARCH

Identify the essential components of the usage context.

Develop techniques for interviewing target audiences.

Distinguish between observation and interpretation.

Collect and analyse high-quality user data.

Build research methodologies and techniques.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users for your product or system.

Create product personas and interpret their needs.

Understand Hick’s Law, which describes the relationship between the number of choices in a user interface and cognitive load.

Define and manage the elements of user stories.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction.

Utilise behavioural data to pinpoint effective and ineffective design concepts.

Select between design alternatives using A/B testing methods.

Explain the value of iterative design.

5. INFORMATION ARCHITECTURE

Transform disorganised information into a structured experience.

Establish a proper flow between the user and the product or service.

Organise, structure, and label content, functions, and features.

Contrast implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Confidently describe various user interface design patterns.

Select the appropriate interactive controls in a user interface design.

Easily define the concept of progressive disclosure.

State the difference between interaction design and information architecture.

Define the importance of consistency in user interface design.

7. VISUAL DESIGN

Create user interface designs that leverage universal principles of visual design.

Identify effective and ineffective page layouts.

Select the appropriate interactive controls in a user interface design.

Enhance research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Select from different types of prototyping, such as paper and electronic.

Describe the differences between prototypes and sketches.

Identify multiple design solutions before committing to a specific one.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other usability principles.

State the different types of usability evaluation.

Record data from usability evaluations.

Evaluate the usability of systems by applying usability heuristics.

Requirements

There are no specific prerequisites required to enrol in this course.

 28 Hours

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