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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the core concept of UAT

  • Appreciating the role of UAT within the software development lifecycle

Content:

  • Defining UAT and its significance

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Knowledge check

  • Practical application exercises

2. UAT Components

  • Test environments (overview, common pitfalls, and checklists)

  • Test data (categories and preparation methods)

  • Test scenarios (types and structural design)

  • Defects (definition, logging, and prioritisation)

  • Knowledge check

3. UAT Planning

Learning Objectives:

  • Comprehending the preparation stages for UAT

Content:

  • Establishing UAT scope and testing goals

  • Identifying key stakeholders and roles

  • Setting up the test environment and preparing data

  • Defining entry and exit criteria

  • Hands-on exercise

  • Knowledge check

  • Q&A session

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • Steps in the test execution process

  • Logging test outcomes and defects

  • Communication strategies and team collaboration

  • Managing test cycles

  • Knowledge check

  • Q&A session

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success benchmarks

  • Drafting the final report

Content:

  • Criteria for completion

  • Compiling reports and summaries

  • Sign-off procedures and handover

  • Knowledge check

  • Q&A session

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with UAT tools

  • Utilising templates for efficiency

Content:

  • Overview of standard tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Sample templates for test cases, defects, and reporting

  • Practical exercise: running a full UAT cycle using the introduced tools

  • Knowledge check

  • Q&A session

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring comprehensive test coverage

Content:

  • Addressing common issues (communication, environment stability)

  • Adopting best practices

  • Steering clear of common UAT errors

  • Knowledge check

  • Q&A session

8. Review and Final Discussion

Learning Objectives:

  • Consolidating knowledge by reviewing course material

Content:

  • Summary and key takeaways

  • Final assessment

  • Q&A session

Requirements

A laptop with internet connectivity

Beneficial: A general understanding of the business processes, applications, or systems being worked with.

No programming, software development, or advanced technical knowledge is required.

Audience: Business users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams who collaborate closely with the business.

 14 Hours

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