Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- Defining billing and revenue management.
- The significance of billing and revenue management in business.
- Overview of Oracle BRM.
- Navigating the Oracle BRM interface.
- Establishing users and roles.
Billing Process Management
- Types of billing processes.
- The lifecycle of a billing process.
- Configuring billing parameters.
- Managing billing processes.
- Payment processing.
- Automation and workflow integration.
Revenue Management
- Understanding revenue streams.
- The importance of revenue management in telecommunications.
- Pricing and rating strategies.
- Managing revenue streams.
- Grasping revenue recognition principles.
- Implementing revenue recognition policies.
- Utilising reports to track revenue performance.
- Creating custom reports and dashboards.
Advanced Features and Optimisation
- Managing customer accounts and profiles.
- Addressing customer queries and issues.
- Defining and managing products and services.
- Configuring product catalogs and bundles.
- Integrating Oracle BRM with ERP and CRM systems.
- Ensuring seamless data flow between systems.
- Maintaining data security in billing and revenue management.
- Complying with industry standards and regulations.
- Performance optimisation techniques.
Customisation and Best Practices
- Customising user interfaces and workflows.
- Extending functionality with add-ons and plugins.
- Implementing best practices for billing and revenue operations.
- Common issues and their solutions.
- Accessing Oracle support resources.
Summary and Next Steps
Requirements
- Foundational knowledge of Oracle applications.
- Familiarity with billing and revenue management workflows.
Audience
- Billing managers.
- Revenue managers.
- System administrators.
- Business analysts.
14 Hours
Testimonials (1)
good explanation on each points and provide assignment for practices.
