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Course Outline
Conceptual Foundation
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented Management vs. Results-Oriented Management
East-West Comparative Perspectives
- Kaizen and Innovation
- Kaizen and Measurement
From Total Quality Control to Kaizen
- Quality Control – The Quality of Managers
- Quality Control Methods: A Comparison Between Japan and the West
- Adhering to the PDCA Cycle
- Grassroots Kaizen
Practical Application
- Manager-Led Kaizen
- Kaizen Infrastructure
- Team-Led Kaizen
- Individual-Led Kaizen
Management Framework
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methodologies
- Problems Within Management
- Kaizen Activities and Labour Relations
- Labour Relations: Adversaries or Allies?
- Commitment from Senior Leadership
Transforming Enterprise Culture
- Customers: The Final Arbiter of Quality
- Supplier Relationships: Transforming Enterprise Culture – Challenges Facing Western Organizations
Case Studies
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
