Hermes Agent for Business Automation Training Course

Introduction to Hermes Agent

• Understanding what Hermes Agent is and how it supports business automation
• Distinguishing between AI agents and standard chat tools
• Core concepts including tasks, memory, context, and reusable skills
• Common business use cases and anticipated benefits

Getting Started with the Platform

• Preparing the environment and meeting access requirements
• Setting up Hermes Agent and reviewing key configuration options
• Navigating the interface and executing basic actions

Planning Effective Agent Workflows

• Identifying tasks suitable for automation
• Defining workflow goals, inputs, and expected outputs
• Mapping simple business processes for agent support

Building Your First Workflow

• Creating a simple workflow for a business scenario
• Writing clear instructions and refining prompts
• Testing outputs and improving reliability
• Saving useful steps as reusable skills

Using Memory, Context, and Skills

• Managing context to ensure the agent performs tasks effectively
• Utilising memory appropriately across repeated work
• Organizing and reusing skills for consistency and speed

Connecting Hermes Agent to Business Tools

• Integrating with communication, productivity, and work management tools
• Incorporating documents and external data sources into workflows
• Managing permissions and access securely

Practical Automation Use Cases

• Automating routine support and internal service tasks
• Assisting with reporting, summaries, and research workflows
• Designing reusable workflows for team productivity

Monitoring and Improving Results

• Reviewing workflow performance and output quality
• Troubleshooting weak or inconsistent results
• Enhancing workflows through better instructions, context, and testing

Governance and Team Adoption

• Applying data privacy and responsible use practices
• Establishing team guidelines and change control
• Planning a pilot rollout and identifying next steps

Wrap-Up and Action Planning

• Reviewing key concepts and practical lessons learned
• Selecting the best candidate processes for automation
• Creating a realistic action plan for continued adoption