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Course Outline

Foundations of Digital Marketing and E-commerce

  • Define the scope and nature of digital marketing and e-commerce.

  • Describe the roles and responsibilities of an entry-level digital marketer and e-commerce specialist.

  • Explain the concept of a marketing funnel.

  • Understand the core elements and objectives of a digital marketing and e-commerce strategy.

Attracting and Engaging Customers with Digital Marketing

  • Identify strategies for building brand awareness among prospective customers.

  • Explain the purpose of SEO (search engine optimization) and essential SEO terminology.

  • Optimize website content for SEO purposes.

  • Understand search engine marketing (SEM) and its benefits to businesses.

From Likes to Leads: Online Customer Interaction

  • Define social media marketing and describe its primary purpose.

  • Identify the core pillars of social media marketing: strategy, planning and publishing, listening and engagement, analytics and reporting, and advertising.

  • Define the objectives of a social media campaign.

  • Create, design, and repurpose engaging content for social media platforms.

Beyond the Inbox: Email Marketing

  • Understand how email marketing integrates into a broader digital marketing strategy.

  • Compose effective email copy, subject lines, and preview text.

  • Test, execute, and optimize an email marketing campaign.

  • Measure and analyze the results of email campaigns.

Assessing for Success: Marketing Analytics and Measurement

  • Define media planning and associated strategies.

  • Describe the criteria that define a successful marketing campaign.

  • Evaluate metrics against performance goals and adjust marketing budgets or strategies accordingly.

  • Develop presentations and reports to update stakeholders on campaign progress, success, and key insights.

Closing the Sale: Building, Launching, and Managing E-commerce Stores

  • Understand essential e-commerce strategies and best practices.

  • Explain what e-commerce stores and platforms are and how they function.

  • Create an engaging online customer experience using industry best practices.

  • Set up a mock e-commerce store using Shopify.

Guaranteed Satisfaction: Developing Online Customer Loyalty

  • Identify common strategies for building customer loyalty in e-commerce.

  • Effectively manage client relationships and measure satisfaction.

  • Search for, apply for, and prepare for interviews and employment opportunities.

  • Compile a portfolio and/or resume to present to potential employers.

Requirements

  • No degree or prior experience is required.
 35 Hours

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