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 Duration 28 hours

Course Outline

The AI Forward Deployed Engineer Role

  • Distinguishing this role from ML engineers and solutions engineers
  • Focusing on business outcomes rather than mere delivery milestones
  • Collaborating effectively with product, research, and security teams

Discovery Within Complex Enterprises

  • Observing workflows from start to finish
  • Mapping systems, data flows, and handoff points
  • Identifying the key constraint limiting value creation

Problem Scoping and Prioritisation

  • Assessing use cases for technical feasibility
  • Scoring potential workflows based on required effort
  • Selecting the initial workflow to validate

Value Framing and Acceptance Criteria

  • Establishing baseline metrics prior to development
  • Using business-appropriate language for finance stakeholders
  • Agreeing on acceptance criteria with end users

Model Selection: Frontier vs Open Weights

  • Comparing GPT-6, Claude 5.5, and open-source models
  • Balancing context, latency, and unit cost trade-offs
  • Determining when data regulations mandate locally hosted models

Context Engineering and Prompt Design

  • Structuring instructions for consistent, reliable behaviour
  • Gathering context from enterprise systems of record
  • Implementing prompt caching and token efficiency strategies

Retrieval and Knowledge Grounding

  • Chunking and indexing enterprise content effectively
  • Utilising hybrid search, reranking, and citation techniques
  • Assessing retrieval performance independently of generation

Agents and Tool Utilisation

  • Designing tools with typed interfaces
  • Developing with the OpenAI and Claude agent SDKs
  • Managing approvals, retries, and failure scenarios

MCP and Enterprise Integration

  • Understanding the Model Context Protocol 2026-07-28 revision
  • Building and securing MCP servers
  • Enforcing tool permissions against enterprise identity systems

Evaluation as the Core Delivery Language

  • Constructing golden sets from real-world work
  • Implementing automated scoring and LLM-based judges
  • Setting release gates based on evaluation thresholds

Guardrails, Safety, and Human Oversight

  • Implementing guardrails at the prompt, tool, and policy levels
  • Defining escalation paths and human review checkpoints
  • Maintaining audit trails and adhering to data handling obligations

Deployment Architecture Within the Client Estate

  • Navigating identity, network, and data residency constraints
  • Using model gateways and multi-provider abstractions
  • Applying infrastructure as code and streamlined release processes

Observability, Cost, and Token Economics

  • Tracing agent execution and tool interactions
  • Creating dashboards for quality and expenditure monitoring
  • Optimising costs while maintaining service quality

Adoption and Change Management

  • Enabling the staff performing the actual work
  • Building champion networks and feedback loops
  • Measuring the velocity of user adoption

From Engagement to Reusable Capability

  • Packaging proven workflows for reuse
  • Developing playbooks, blueprints, and accelerators
  • Facilitating handover to internal teams

Requirements

  • Proficiency in Python, including experience with APIs and virtual environments
  • Familiarity with cloud platforms, containerisation, and version control systems
  • Prior experience calling LLM APIs or developing prompt-based features
  • Basic understanding of enterprise systems such as CRM, ERP, or ticketing platforms

Target Audience

  • Forward deployed and applied AI engineers
  • Software engineers transitioning into client-facing AI delivery roles
  • Technical consultants and solutions architects responsible for AI implementation
  • Platform engineers supporting production AI workloads

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