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Duration 28 hours
Course Outline
The AI Forward Deployed Engineer Role
- Distinguishing this role from ML engineers and solutions engineers
- Focusing on business outcomes rather than mere delivery milestones
- Collaborating effectively with product, research, and security teams
Discovery Within Complex Enterprises
- Observing workflows from start to finish
- Mapping systems, data flows, and handoff points
- Identifying the key constraint limiting value creation
Problem Scoping and Prioritisation
- Assessing use cases for technical feasibility
- Scoring potential workflows based on required effort
- Selecting the initial workflow to validate
Value Framing and Acceptance Criteria
- Establishing baseline metrics prior to development
- Using business-appropriate language for finance stakeholders
- Agreeing on acceptance criteria with end users
Model Selection: Frontier vs Open Weights
- Comparing GPT-6, Claude 5.5, and open-source models
- Balancing context, latency, and unit cost trade-offs
- Determining when data regulations mandate locally hosted models
Context Engineering and Prompt Design
- Structuring instructions for consistent, reliable behaviour
- Gathering context from enterprise systems of record
- Implementing prompt caching and token efficiency strategies
Retrieval and Knowledge Grounding
- Chunking and indexing enterprise content effectively
- Utilising hybrid search, reranking, and citation techniques
- Assessing retrieval performance independently of generation
Agents and Tool Utilisation
- Designing tools with typed interfaces
- Developing with the OpenAI and Claude agent SDKs
- Managing approvals, retries, and failure scenarios
MCP and Enterprise Integration
- Understanding the Model Context Protocol 2026-07-28 revision
- Building and securing MCP servers
- Enforcing tool permissions against enterprise identity systems
Evaluation as the Core Delivery Language
- Constructing golden sets from real-world work
- Implementing automated scoring and LLM-based judges
- Setting release gates based on evaluation thresholds
Guardrails, Safety, and Human Oversight
- Implementing guardrails at the prompt, tool, and policy levels
- Defining escalation paths and human review checkpoints
- Maintaining audit trails and adhering to data handling obligations
Deployment Architecture Within the Client Estate
- Navigating identity, network, and data residency constraints
- Using model gateways and multi-provider abstractions
- Applying infrastructure as code and streamlined release processes
Observability, Cost, and Token Economics
- Tracing agent execution and tool interactions
- Creating dashboards for quality and expenditure monitoring
- Optimising costs while maintaining service quality
Adoption and Change Management
- Enabling the staff performing the actual work
- Building champion networks and feedback loops
- Measuring the velocity of user adoption
From Engagement to Reusable Capability
- Packaging proven workflows for reuse
- Developing playbooks, blueprints, and accelerators
- Facilitating handover to internal teams
Requirements
- Proficiency in Python, including experience with APIs and virtual environments
- Familiarity with cloud platforms, containerisation, and version control systems
- Prior experience calling LLM APIs or developing prompt-based features
- Basic understanding of enterprise systems such as CRM, ERP, or ticketing platforms
Target Audience
- Forward deployed and applied AI engineers
- Software engineers transitioning into client-facing AI delivery roles
- Technical consultants and solutions architects responsible for AI implementation
- Platform engineers supporting production AI workloads